Broad selection
The showroom has many mattress options across different budgets, making it useful for comparison shopping.
THE MATTRESS STORE (Sheikh Zayed Road)
Umm Suqeim
The Mattress Store on Sheikh Zayed Road in Umm Suqeim is a specialist showroom where you can compare and try a broad range of mattresses, including memory foam and Vispring models. Reviews also mention bed frames, pillows and recliners, with staff taking time to explain the differences without rushing decisions.
Reputation Score
4.5
★★★★★
318 ratings
Source: Google Maps
The Good Stuff
Unhurried testing
You can spend time trying mattresses, and staff have even moved a very heavy mattress onto a specific bed for comparison.
Clear advice
Reviews repeatedly describe detailed explanations of mattress features, pros and cons, sleep habits and budgets.
No pressure
Several shoppers say recommendations felt patient and consultative rather than pushing them towards one particular model.
Fast delivery
Some purchases were arranged for next-day delivery, while another review says delivery was organised within one day.
Product range
Customers mention mattresses alongside solid wood beds, pillows, comforters, duvets and the EDEN chair.
Professional installation
One customer praised the delivery team for explaining the completed job clearly and sending a picture and video afterwards.
Tips for a Better Visit
Test properly. Allow time to lie on several mattresses rather than deciding quickly; one shopper was given as long as needed to test them.
Request comparisons. If a mattress feels different on another base, ask the team to move it; the store accommodated this despite the mattress being extremely heavy.
Confirm timing. Ask for the exact delivery window and what happens if it slips, since one review reports a missed evening slot and poor communication.
Check warranty. Before buying, ask how sagging is measured and how warranty inspections work; one customer disputed a 3.5cm threshold.
Bring a brief. Take your sleep habits, budget and any back concerns into the conversation so the comparison can be narrowed to relevant models.
Plan the visit
Practical details
Eiffel 2 Building - Showroom #2 - Sheikh Zayed Rd
Umm Al Sheif, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Vispring
A customer praised the quality and finishing of a newly received Vispring mattress.
Englander Mattress
One shopper chose an Englander Mattress after receiving detailed explanations during a long search.
memory foam mattress
A customer bought a memory foam mattress after comparing options in the showroom.
memory foam mattress
Another shopper purchased a memory foam mattress after requesting a small additional discount.
Common Concerns
Sagging complaint
One customer reported an expensive firm mattress sagging within 10 months and said the warranty claim was disputed.
Repair delay
A repair complaint took from late October to January for collection, and the mattress was returned with the same defect.
Delivery delays
One delivery missed its 6–8 PM window, with delayed updates and unanswered calls; other reviews report delivery taking 2–3 days.
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The Bottom Line
The Mattress Store on Sheikh Zayed Road in Umm Suqeim is geared towards shoppers who want to compare mattresses in person rather than choose from a short display. Reviews mention memory foam and Vispring mattresses, plus beds, pillows, comforters, duvets and the EDEN chair. The showroom is described as a good size, with options at different price points.
The strongest theme is the consultation. Customers say they were given time to test mattresses, received clear explanations of features and trade-offs, and were not pushed into a decision. One shopper even had a mattress moved onto a different bed to compare the feel properly.
That makes it worth bringing a clear idea of your budget, sleeping habits or back concerns. Delivery can be quick: one review says it was arranged in a day, and another mentions a next-day promise. However, a separate customer reported a missed 6–8 PM window, unanswered calls and unclear updates, while another said delivery took 2–3 days.
Confirm the timing before paying. After-sales feedback is mixed. Some reviews describe helpful support and a damaged mattress being changed, but others report a mattress returned unrepaired and a sagging warranty dispute.
Ask how warranty measurements and inspections are handled, especially for firm mattresses.