Medicine advice
A customer valued the advice given when their children were sick, describing it as professional and knowledgeable.
LIFE Pharmacy - New Mamzar
Al Mamzar
LIFE Pharmacy - New Mamzar is a neighbourhood pharmacy in Al Mamzar where reviews mention medicine advice, including help when children are sick, alongside fast home delivery. Customers often praise the supportive, knowledgeable service, though recent feedback raises concerns about phone and WhatsApp response times.
Reputation Score
4.6
★★★★★
114 ratings
Source: Google Maps
The Good Stuff
Quick service
One review describes the service as quick, friendly and knowledgeable, useful when you need help without a long discussion.
Organised store
The store was described as very clean and organised, which can make finding products more straightforward.
Helpful staff
Several customers mention cooperative support, including one who found the team particularly supportive during a visit.
Home delivery
A dated review specifically reports fast home delivery, giving customers an alternative to visiting the branch.
Tips for a Better Visit
Call ahead. Do not rely on a quick phone answer; recent feedback says calls may go unanswered, so visiting in person may be more practical.
Allow time. If you use WhatsApp, allow for a long wait rather than expecting an immediate response, especially for a non-routine medicine request.
Check policies. Before paying or leaving with medicine, ask about voucher acceptance, exchange rules and money-return terms.
Confirm dosage. For medication requests, clearly explain the patient's needs and ask for appropriate guidance before accepting a product.
Plan the visit
Practical details
Century Mall Shopping Mall
Al Mamzar - Deira, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Common Concerns
Phone response
Recent reviews say calls were not answered, which is a concern if you need to check medicine availability before travelling.
WhatsApp delays
Customers report waiting hours for WhatsApp replies, including when they described their need as urgent.
Customer guidance
One reviewer said staff would not guide the customer and described an attitude problem during a voucher and exchange issue.
Voucher issues
A review says a voucher was not accepted and that a medicine exchange was refused after the customer had taken it to the car.
Medicine concerns
One customer alleged that medication was supplied without checking the patient's needs or consulting a doctor, so clarification matters.
DXB
LOCAL
LOCAL
The Bottom Line
LIFE Pharmacy - New Mamzar is a local pharmacy in Al Mamzar with a split review picture. Customers have used it for medicine, advice when children are sick, allergy tablets and home delivery. Several older reviews describe the team as helpful, knowledgeable and quick, while one specifically reports fast home delivery.
The store itself was described as clean and organised, and multiple customers found the staff cooperative and supportive. Those comments suggest the in-person experience can be reassuring when the right team member is available, particularly for straightforward medicine guidance or a quick purchase. The main caution is communication.
Recent reviews say phone calls went unanswered and WhatsApp replies took hours, with one customer mentioning repeated delays even after raising the issue. If you need to confirm stock or ask a time-sensitive question, do not assume you will receive an immediate remote response. It is also worth checking practical policies before completing a transaction.
One reviewer said a voucher was refused and an exchange was not accepted, while another complained that return terms were not explained. For medication, explain the patient's requirements clearly and ask questions before accepting the product, especially where dosage or suitability matters.