Medication guidance
Pharmacists explain medicines clearly, answer questions patiently and help customers understand prescriptions before dispensing.
Aster Pharmacy - Century Mall, Dubai (Medicom 8)
Al Mamzar
Aster Pharmacy in Century Mall serves Al Mamzar with everyday healthcare essentials, including medicines and vitamins. Reviews point to pharmacists who explain prescriptions patiently, help with insurance approvals and can arrange delivery or collection when medicines are delayed.
Reputation Score
4.8
★★★★★
115 ratings
Source: Google Maps
The Good Stuff
Insurance follow-up
Staff have followed up on insurance approvals, kept customers updated and arranged medicine delivery or collection after approval.
Delivery support
Customers specifically praise the delivery service and communication around getting medicines to them.
Medicine availability
One review says staff arranged medicines on time and sourced products when they were initially missed.
Organised store
A customer highlighted the pharmacy's safety and organisation, while another found the display easy to navigate.
Patient service
Staff were patient while one customer asked for prices and details on more than 10 medicines.
Tips for a Better Visit
Check purchases. Open multipacks or boxed items before leaving; one customer found four tubes missing from a purchase.
Confirm discounts. Ask staff to confirm that an item's offer applies before paying, since a displayed discount was later disputed.
Check returns. If you may need to return medicine, ask about the policy first; a cold and flu medicine return was refused after 15 minutes.
Ask about delivery. For insurance medicines, ask whether delivery or pickup from another nearby branch can be arranged after approval.
Request explanations. Ask the pharmacist to explain prescription details and medication questions; reviews describe patient, clear guidance.
Plan the visit
Practical details
Century Mall
Al Mamzar - Deira, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Vitamins
Vitamins are specifically mentioned as a regular purchase alongside medicines.
Cold and flu medicine
A customer bought cold and flu medicine here and later raised a return-policy concern.
Common Concerns
No returns
One customer was refused a return for cold and flu medicine 15 minutes after purchase and felt the policy was inflexible.
Missing items
A purchase was reported to be missing four tubes, with the customer reaching an automatic answer machine by phone.
Discount dispute
A customer said discount stickers were displayed on items that later turned out not to qualify, after payment had already been made.
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The Bottom Line
Aster Pharmacy at Century Mall is a practical stop in Al Mamzar for prescription medicines, vitamins and cold and flu medicine. The strongest reason to consider it is the advice: customers describe pharmacists who explain medication clearly, answer prescription questions patiently and help them understand what they are receiving. Insurance-related support is another useful strength.
One customer said staff followed up on an approval, provided updates and then arranged either delivery or pickup from a nearer Aster branch. Other reviews also mention medicine delivery and staff working to source products when something was initially missed. If you have a complicated prescription or several medicines to compare, the reviews suggest allowing time for questions rather than treating this as a quick counter purchase.
There are a few practical cautions. A customer reported that four tubes were missing from a purchase and recommends opening similar items before leaving. Another was refused a return for cold and flu medicine just 15 minutes after buying it, while a separate review described a displayed discount that did not apply at checkout.
Confirm return and promotion terms before paying, and check sealed quantities in the shop. The overall picture is of an organised pharmacy with helpful service, but careful checking can prevent avoidable surprises.