Physiotherapy
Physiotherapy helped one patient reduce pain in six sessions, while another regained knee movement and strength after surgery.
LLH Medical Centre Al Quoz
Al Quoz
LLH Medical Centre Al Quoz is a hospital-style medical centre for consultations, with an in-house pharmacy and physiotherapy service. Reviews also highlight smooth ultrasound appointments and quick reporting, making it useful for routine medical visits as well as rehabilitation.
Reputation Score
4.3
★★★★☆
514 ratings
Source: Google Maps
The Good Stuff
Quick Reports
An ultrasound appointment and scan were described as smooth, with the report ready within 10 minutes.
Pharmacy Help
The pharmacy team helped with medication approval and explained how to use the medication.
Clean Setting
One first-time visitor described the centre as clean, calm and peaceful.
Clear Guidance
A detailed review praised the organised centre, clear signage and helpful pharmacy inside the facility.
Nursing Care
Some visitors specifically praised the nursing side alongside reception and other departments.
Tips for a Better Visit
Allow Time. Build in several hours for the visit: one patient reported waiting four to five hours for their turn.
Check Insurance. Confirm insurance acceptance before taking a token; one sick visitor waited 70 minutes before being told their insurance was not accepted.
Check Tokens. If the TV shows your token, confirm it directly with reception, since one visitor found the displayed number did not match the receptionist’s call.
Plan Reports. If collecting someone else’s reports, clarify the attendance and identification requirements before waiting; one visitor was told the patient had to be present.
Use Pharmacy. The in-house pharmacy can assist with medication approval and explain the medication, so ask there before leaving the centre.
Plan the visit
Practical details
1st Floor, DPG Al Quoz Building Next to Grand City Mall 5 - 4 Al Marabea' St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
Ultrasound scanning
The radiology department received praise for helping with the appointment and making the scan smooth.
Eye consultation
A first-time eye consultation was described as a positive experience, with helpful and professional staff including the pharmacy team.
Common Concerns
Long Waits
Multiple reviews report waits of two to six hours, including four to five hours just to reach a consultation.
Reception Delays
Reception and token handling are recurring pain points; one visitor waited about three hours without their token being called.
Poor Coordination
Reviews describe confusion between the token display, reception and clinical rooms, sometimes leaving patients without clear updates.
Staff Attitude
Several visitors describe rude or inattentive reception interactions, including staff using phones while patients waited.
Understaffing
One review says a single receptionist was handling a queue of more than 15 patients, contributing to three- to four-hour waits.
DXB
LOCAL
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The Bottom Line
LLH Medical Centre Al Quoz is a broad-service medical centre where you can attend a consultation, use the in-house pharmacy, book physiotherapy, or arrange diagnostic work such as ultrasound scanning. The strongest review pattern is around rehabilitation: patients describe pain easing after six physiotherapy sessions and improved movement and strength after knee surgery. The radiology department also earned praise for a smooth ultrasound process and a report delivered within 10 minutes.
The centre itself is often described as clean, calm and well organised. One detailed review mentions spacious seating, clear signage, an organised pharmacy and tea or coffee available while waiting. Several patients also praise the nursing team, cooperative staff and helpful pharmacy service.
The major caution is time. Recent reviews repeatedly describe two- to six-hour waits, with complaints focused on reception, token handling and unclear coordination. One visitor waited 70 minutes before learning that their insurance was not accepted; another left without seeing a doctor after only four tokens were called in over an hour.
Check insurance and token status early, and avoid relying on a quick visit unless the centre confirms the expected wait.