Good rates
Customers repeatedly describe the exchange rates as good, including for regular remittance transactions.
LuLu Exchange, Silicon Central Mall
Dubai Silicon Oasis
LuLu Exchange at Silicon Central Mall is a currency exchange and international money transfer service in Dubai Silicon Oasis. Reviews commonly mention straightforward remittances, quick processing and competitive rates, though transfer follow-up can be uneven when compliance or system issues arise.
Reputation Score
4.4
★★★★☆
189 ratings
Source: Google Maps
The Good Stuff
Quick transfers
Several reviews describe money transfers as fast, with one customer calling the service reliable and quick.
Easy process
Customers report that the exchange and transfer process is smooth, efficient and hassle-free.
Clear guidance
One review says staff explained each part of the transfer and helped with language difficulties patiently.
Late service
A customer received efficient service even when visiting close to closing time.
Lower fee
One customer said the transfer cost was less than at other exchange businesses.
Tips for a Better Visit
Check notes. Inspect foreign currency before leaving; one customer found thirteen chop-marked USD bills unusable abroad.
Confirm timing. Ask when the recipient can collect and how delays are handled before sending, as one transfer took five days.
Keep records. Keep your transaction details and follow up promptly if a transfer is cancelled or a refund is pending.
Ask fees. Confirm the full commission and exchange rate before paying; one customer reported a 42$ commission for sending 200$.
Clarify requirements. For compliance-related services such as WPS registration, ask for the required steps and written status confirmation.
Plan the visit
Practical details
Silcon Oasis - No C008, G Flr, Silicon Central Mall Plot No 24/1
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 8:30 AM – 12:00 AM |
| Tue | 8:30 AM – 12:00 AM |
| Wed | 8:30 AM – 12:00 AM |
| Thu | 8:30 AM – 12:00 AM |
| Fri | 8:30 AM – 12:00 AM |
| Sat | 8:30 AM – 12:00 AM |
| Sun | 8:30 AM – 12:00 AM |
Popular Mentions
WPS registration
A customer sought help checking whether employees had been added to the WPS system and what compliance steps remained.
send money
Sending money internationally is a frequently described use, including regular remittance transactions.
OMT
One customer visited to receive money sent through OMT.
AED for USD
A review specifically mentions exchanging AED for USD at the branch.
Common Concerns
Support gaps
A WPS registration customer reported repeated calls and emails with little response or clear guidance.
Transfer delays
Reviews describe transfers delayed for several days because of system errors or unresolved processing problems.
Refund delays
One cancelled Australia transfer left the sender waiting for funds to return after ten days.
Staff attitude
Some customers reported rude, dismissive or raised-tone interactions when asking for help.
Marked notes
A customer received thirteen chop-marked USD bills that were later refused abroad.
DXB
LOCAL
LOCAL
The Bottom Line
LuLu Exchange at Silicon Central Mall handles foreign currency exchange and international remittances in Dubai Silicon Oasis. Reviews specifically mention sending money, exchanging AED for USD, and receiving funds through OMT. Many customers describe the counter process as fast, smooth and easy, with good rates and helpful explanations.
The strongest day-to-day feedback is about polite, patient service and quick transactions. Several reviews say staff guided them through each step, including when language made the process harder. One customer also said the transfer cost was lower than at other exchanges.
Visiting near closing time has worked well for at least one customer, although that is not a guarantee. There are important cautions for larger or time-sensitive transfers. Customers report system errors, transfers delayed for three to five days, weak follow-up and refunds that were not immediately available after cancellation.
A WPS registration complaint also describes unanswered calls and emails. Check the rate and total fee first, inspect cash notes before leaving, and keep your transaction details until the recipient has collected the money.