Quick service
Several customers describe orders as fast and efficient, including during a busy visit.
McDonald's
Al Quoz
McDonald’s is a familiar fast-food restaurant in Al Quoz for burgers, fries and quick meals. Reviews also mention breakfast, casual seating with friends or family, and newer items such as jalapeño bites and a chilli guava drink.
Reputation Score
4.0
★★★★☆
553 ratings
Source: Google Maps
The Good Stuff
Clean setting
The branch is described as sparkling clean, with a well-designed seating area and a pleasant atmosphere.
Helpful staff
Reviews highlight polite, attentive service, including staff helping customers use the app and redeem rewards.
Self-order kiosks
Self-ordering machines let customers choose meals directly from the menu instead of waiting at the counter.
Family friendly
One review mentions special books and toys for children alongside the seating area.
Menu variety
Customers mention the Filet-O-Fish burger, onion burger, jalapeño bites and chilli guava drink.
What to Eat at McDonald's How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For McDonald's, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at McDonald's got the most positive mentions in user reviews. Check them out!
Food 5
-
3 Pcs of chicken tenders Net +1
“We ate dinner there, the food is so delicious. I ate fries, chicken burger, and 3 pcs of chicken tenders.”
Positive 1Negative 0
Review excerpts
“We ate dinner there, the food is so delicious. I ate fries, chicken burger, and 3 pcs of chicken tenders.”November 2025
-
Chicken burger Net +1
“We ate dinner there, the food is so delicious. I ate fries, chicken burger, and 3 pcs of chicken tenders.”
Positive 1Negative 0
Review excerpts
“We ate dinner there, the food is so delicious. I ate fries, chicken burger, and 3 pcs of chicken tenders.”November 2025
-
Fellet-o fish burger Net +1
“The food is good I suggest the fellet-o fish burger”
Positive 1Negative 0
Review excerpts
“The food is good I suggest the fellet-o fish burger”March 2026
-
French fries Net +1
“I also had a shaker which I put fries then add some spices in it. I shook it, I tasted it and it tastes good and spicy.”
Positive 1Negative 0
Review excerpts
“I also had a shaker which I put fries then add some spices in it. I shook it, I tasted it and it tastes good and spicy.”November 2025
-
Onion burger Net +1
“I love onion burger so much”
Positive 1Negative 0
Review excerpts
“I love onion burger so much”July 2026
Drinks 2
-
Chilled soft drink Net +1
“As I was browsing through the menu, one of the staff members politely approached and suggested a meal combo that included a fresh burger, crispy fries, and a chilled soft drink, which turned out to be a perfect choice.”
Positive 1Negative 0
Review excerpts
“As I was browsing through the menu, one of the staff members politely approached and suggested a meal combo that included a fresh burger, crispy fries, and a chilled soft drink, which turned out to be a perfect choice.”July 2025
-
Karak tea Net +1
“My kids love this branch because of the friendly stuff they are very nice and friendly with kids, it’s always busy a little bit but deserves to wait, they are offering karak tea wich is really delicious and perfect, and their coffee and hot drinks are very good also deserts are delicious”
Positive 1Negative 0
Review excerpts
“My kids love this branch because of the friendly stuff they are very nice and friendly with kids, it’s always busy a little bit but deserves to wait, they are offering karak tea wich is really delicious and perfect, and their coffee and hot drinks are very good also deserts are delicious”January 2018
What to Avoid (3)
Food 3
-
Beef mushroom Net −1
“Service is excellent food is really bad i ordered a beef mushroom it was really tasteless very disappointed specially that they are call in it signature seriously now im sure that will be my last order in mcdonald ever”
Positive 0Negative 1
Critical review excerpts
“Service is excellent food is really bad i ordered a beef mushroom it was really tasteless very disappointed specially that they are call in it signature seriously now im sure that will be my last order in mcdonald ever”May 2024
-
Caesar salad Net −1
“I just received an expired caesar salad!!!”
Positive 0Negative 1
Critical review excerpts
“I just received an expired caesar salad!!!”June 2025
-
Ramadan offer Net −1
“I got diarrhea I eat last night the Ramadan offer and when I got home my tummy is so painfull the. I thought is just simple pain I went to wash room and after 1 hour I need to go back to wash room and after 1 hour same thing happen please ko kindly check the food that u sell coz it is not nice to have an experience like this It not also nice that u not serve clean food to your customers I will never never never it again to your branch......”
Positive 0Negative 1
Critical review excerpts
“I got diarrhea I eat last night the Ramadan offer and when I got home my tummy is so painfull the. I thought is just simple pain I went to wash room and after 1 hour I need to go back to wash room and after 1 hour same thing happen please ko kindly check the food that u sell coz it is not nice to have an experience like this It not also nice that u not serve clean food to your customers I will never never never it again to your branch......”March 2025
Tips for a Better Visit
Check orders. Before leaving, check that every item is included; one customer received only one burger from a two-burger order.
Check payment. Review your card statement after paying, especially if the terminal seems to process the transaction twice.
Expect crowds. Allow extra time during busy periods: one dinner review says the restaurant was very busy, despite fast service reports elsewhere.
Ask about offers. Ask whether a current offer applies before paying; a customer was told about an ongoing offer and saved money.
Use the app. If you have rewards, ask staff to help redeem them through the app while ordering.
Confirm custom orders. If you need an ingredient removed, check the finished burger carefully because one customer repeatedly received lettuce despite asking for none.
Plan the visit
Practical details
Oasis Mall - Sheikh Zayed Rd
Al Qouz First - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Order errors
A customer ordered two burgers but received only one, while another reported waiting more than an hour for nuggets and ice cream.
Payment dispute
One customer reported being charged twice and still waiting for a refund after more than two months.
Food concerns
Reviews include an expired Caesar salad complaint and a separate report of stomach pain after a Ramadan offer meal.
Uneven service
Although many reviews praise the team, others describe rude or dismissive treatment from staff and management.
Limited vegetarian choice
A customer says there were only two vegetarian options available at the time of their visit.
DXB
LOCAL
LOCAL
The Bottom Line
McDonald’s in Al Quoz is a straightforward place for burgers, fries and quick meals, with reviews also mentioning breakfast and casual seating. Customers have used self-order machines, and one review describes a ground-floor mall setting with children’s books and toys. It can work for a quick solo stop or an informal meal with friends and family.
The strongest pattern is friendly, attentive service. Reviewers describe fast, efficient orders, a clean seating area and staff who helped with app rewards or pointed out an ongoing offer. Food mentions include the onion burger, Filet-O-Fish burger, jalapeño bites and chilli guava drink.
Breakfast and karak tea also appear in the feedback. There is a noticeable downside: experiences are inconsistent. Customers report a missing burger, an order that took over an hour, a leaking delivery order and a Caesar salad described as expired.
One payment complaint says a double charge remained unresolved for more than two months. Other reviews allege rude responses to customer concerns. Check takeaway orders and card transactions before leaving, and confirm custom requests such as removing lettuce.
If you are visiting at a busy time, allow some extra patience; the branch is praised for speed overall but has occasional serious service lapses.