Clear guidance
Several buyers describe detailed explanations from property selection through documentation and handover, making complex purchases easier to follow.
Metropolitan Premium Properties
Business Bay
Metropolitan Premium Properties is a Business Bay real estate agency handling apartment purchases, rentals and property sales. Reviews suggest its strongest experiences come from clear guidance through selection, documentation, handover and mortgage-related steps.
Reputation Score
4.7
★★★★★
630 ratings
Source: Google Maps
The Good Stuff
Responsive support
Customers report quick replies and support throughout the transaction, including one rental experience described as available 24/7.
Secondary sales
One buyer specifically reported a seamless experience purchasing a secondary unit, making this a useful area to ask about.
Project selection
A buyer of two units said the agent introduced suitable options and helped facilitate every stage of the transaction.
Rental marketing
A landlord reported that photography, marketing and renting two apartments were completed within two weeks.
Move-in help
A rental customer said the agent checked the property before move-in and helped with maintenance and Ejari registration.
Maintenance support
Property-management feedback includes help with home maintenance from the maintenance team.
Tips for a Better Visit
Confirm charges. Ask for every fee to be written into the MOU; one transaction included a conveyance fee that was later removed after objection.
Check registrations. Before signing, ask how Ista and Taqa registration will be handled, since one buyer said neither was outlined in the MOU.
Inspect handover. Allow time for a proper inspection and written issue list rather than accepting a brief key handover.
Confirm viewings. Reconfirm the appointment shortly before travelling to a viewing, as one scheduled villa visit was missed without replies.
Clarify refunds. Get promised service refunds and maintenance commitments in writing and keep the payment conversation for follow-up.
Request updates. For a first Dubai move, ask who handles building-management issues and administration; one customer valued support from sales, admin and building liaison staff.
Plan the visit
Practical details
Office 1913, Al Manara Tower
Business Bay, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 10:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
Apartment search
Reviews mention help finding an apartment quickly, with agents answering questions during the search.
Mortgage loans
One customer received help searching for options, finding tenants and arranging mortgage loans.
Valuation assignment
The agency was used for a valuation assignment, with the customer describing the experience as professional and cooperative.
Common Concerns
Process gaps
One buyer reported unclear explanations, limited transparency on charges and missing guidance about Ista and Taqa registration.
Slow replies
A customer waited 11 days for a response after being connected with an expert for a particular community.
Missed viewing
One scheduled villa viewing was unattended, with the agent neither appearing nor answering calls or messages.
Poor handover
A tenant said the handover lasted about 30 seconds and that several apartment problems were not disclosed beforehand.
Maintenance dispute
One tenant reported difficulty arranging agreed maintenance and said a 500 AED refund remained unpaid.
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The Bottom Line
Metropolitan Premium Properties is a Business Bay agency for buying, selling and renting Dubai property. Reviews cover apartment purchases, secondary-unit sales, villa searches, property marketing and mortgage support, so it can suit someone who wants help beyond simply arranging a viewing. The better accounts describe clear explanations from project or property selection through documentation, handover and tenant placement.
Service quality appears to depend heavily on the individual agent and the transaction. Customers report responsive communication, tailored options and practical help with maintenance, building management and Ejari registration. One landlord said two apartments were photographed, marketed and rented within two weeks, while another buyer found a secondary purchase seamless.
There is also feedback praising valuation and mortgage assistance. Do the paperwork checks yourself as well. A negative transaction review mentions unclear charges, including a 2,100 conveyance fee on the MOU that was removed after objection, and says Ista and Taqa registration were not explained.
Other customers reported an unattended viewing, an extremely brief handover and slow follow-up after being connected with an expert. Before signing, confirm every fee, registration responsibility, maintenance promise and refund in writing, then allow enough time to inspect the property at handover.