Fast turnaround
Several screen and battery repairs were completed within 24 hours, including urgent jobs.
Microsoft Surface Repair Dubai
Al Sufouh
Microsoft Surface Repair Dubai is a computer repair service in Al Sufouh, handling issues such as Surface screen replacements and battery repairs. Reviews highlight quick turnaround, including a blank-screen repair completed in one day with pickup and delivery arranged from Ras Al Khaimah.
Reputation Score
4.9
★★★★★
223 ratings
Source: Google Maps
The Good Stuff
Pickup delivery
Pickup and return delivery make the service practical for customers outside Al Sufouh.
Battery work
The team replaced both batteries in a Surface Book 2 with a swollen, non-charging battery.
Clear updates
Customers describe detailed diagnoses, clear explanations and progress updates during repairs.
Motherboard upgrades
One Surface Pro 8 received an upgraded motherboard, moving from i5 to i7 with the same 16GB RAM.
On-site repairs
An urgent screen problem was fixed at the customer's home within two hours.
Tips for a Better Visit
Ask remotely. Request pickup and delivery when visiting is inconvenient; customers have used it successfully from other emirates.
Get diagnosis. Ask for a diagnosis and itemised quote before approving major work; one motherboard repair included diagnosis, labour and delivery.
Back up first. Keep a current backup before handing over a device; one customer had lost six months of unbacked-up work when the Surface failed.
Ask onsite. For urgent screen problems, ask whether an on-site visit is available; a Sunday call led to a home repair.
Plan directions. If going in person, allow extra time to locate the premises because one visitor found the place difficult to find.
Plan the visit
Practical details
Concord Tower
Al Sufouh - Al Sufouh 2, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | Closed |
Popular Mentions
Surface Pro screen replacement
Screen replacement is a frequent use case, with customers reporting quick completion and devices working normally afterwards.
Free pickup and drop-off
Customers use collection and return delivery when they cannot conveniently visit the repair centre.
Windows Hello
The team also responded to a small Windows Hello login issue after completing an older Surface Pro repair.
Common Concerns
Hard to find
One customer found the location difficult to locate, so allow extra time if visiting in person.
Wi-Fi limitation
A Wi-Fi adapter could not be replaced because it was fitted to the motherboard, leaving motherboard replacement as the option.
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The Bottom Line
Microsoft Surface Repair Dubai focuses on Surface and laptop problems, with reviews specifically covering screen replacements, battery work, motherboard repairs and data-safe troubleshooting. It is worth considering if downtime matters: customers describe screens and batteries being repaired in under 24 hours, while pickup and delivery remove the need to travel to Al Sufouh. The battery examples are unusually practical.
A Surface Book 2 with two failed batteries, including one that had swollen, was returned to service after both were replaced. Another customer received a Surface Pro battery replacement within 24 hours. Screen work is similarly quick, with reports of Surface Pro screens being replaced in less than a day and one urgent home repair completed on site.
For more serious faults, the process appears to include diagnosis and explanation before approval. One Surface Pro 8 with a dead motherboard received an upgraded i7/16GB version for 2,562aed including VAT, diagnosis, labour and home delivery. Reviews also mention data being preserved during difficult repairs and regular progress updates.
The main practical caution is the location: one visitor found it difficult to find. Pickup is likely the easier route, but confirm the diagnosis, quote, turnaround and any warranty before approving major motherboard work.