Transmission Fixes
One owner reported that an automatic-transmission adaptation resolved delayed, harsh second-gear shifting after service.
Mitsubishi Motors Service & Parts - DIP - Al Habtoor Motors
Dubai Investment Park
Mitsubishi Motors Service & Parts in Dubai Investment Park is an authorized Mitsubishi centre for routine servicing, repairs and genuine parts. Reviews mention useful work such as Montero Sport scheduled servicing and automatic-transmission adaptation, though the visit can be uneven for timing and follow-up.
Reputation Score
3.6
★★★★☆
174 ratings
Source: Google Maps
The Good Stuff
Flexible Drop-off
A 24/7 drop-off and pick-up facility lets customers leave or collect cars outside technician working hours.
Same-day Work
Some scheduled services, including a 40,000 km service, were completed on the same day.
Parts Available
Customers describe it as a good place to obtain Mitsubishi parts, although the range has a notable limitation.
Easy Access
One review found the Dubai Investment Park site easy to reach and free of congestion during the visit.
Vehicle Cleaning
Some customers received exterior-to-interior cleaning, and one car was re-washed after picking up sand on a windy day.
Tips for a Better Visit
Confirm Timing. Get the promised completion time in writing and allow extra time; one 3–4 hour estimate became a seven-hour wait.
Check Contract. Before authorising work, verify every service-contract inclusion in writing, especially brake pads and other extras.
List Concerns. Have each complaint written on the job card and check it at collection; reviews mention missed hinges, sensors and AC issues.
Call Ahead. Call before travelling and ask whether an appointment is required, since one customer was told only appointments were accepted.
Check Parts. If you need fluids with parts, ask first: one review says the parts counter did not sell engine or gearbox oil.
Plan the visit
Practical details
43
Dubai Investment Park First, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | 8:00 AM – 5:00 PM |
Popular Mentions
Montero Sport’s 30K service
A customer described a smooth, professional scheduled service for a Montero Sport at 30,000 km.
2024 outlander PMS
A customer reported a fast process for a 2024 Outlander periodic maintenance service.
Annual Maintenance Contract
One customer had an Annual Maintenance Contract covering four services and expected appointment reminders.
Common Concerns
Long Waits
Testing alone took three hours for one customer, while other routine visits stretched well beyond the promised collection time.
Unfixed Issues
Reviews include a case where a customer paid 3k but said the reported problem remained unresolved.
Poor Follow-up
Several customers report unanswered calls or no updates, including a vehicle held for almost a month.
Contract Disputes
A customer said promised service-contract extras were not provided and received a separate 4000aed quotation.
High Labour
One review calls genuine products slightly expensive and labour very expensive, so quotes deserve close checking.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
nearly 5000aed
service contract including 4 services
“I paid nearly 5000aed for a service contract including 4 services”Google review · October 2024
4000aed
work
“I have been given a quotation for 4000aed worth of work and now told only front brake pads are included in the service contract and even these havent been changed”Google review · October 2024
DXB
LOCAL
LOCAL
The Bottom Line
This is an authorized Mitsubishi service and parts centre in Dubai Investment Park, handling scheduled maintenance, repairs and genuine Mitsubishi parts. Reviews specifically mention a Montero Sport 30K service, a 40,000 km service completed the same day, and automatic-transmission adaptation that improved delayed second-gear shifting. A 24/7 drop-off and pick-up facility is another useful feature for customers who cannot collect their car during technician hours.
The experience is notably inconsistent. Some long-term customers describe professional, transparent service, quick work and helpful updates, while others report three-hour waits just for testing, cars returned without the reported fault fixed, and delays of several days or even months. Unanswered calls and missing progress updates appear often enough to plan around them.
Contract terms deserve careful attention. One customer paid nearly 5000aed for four services but disputed promised extras and was later quoted 4000aed for additional work. Labour has also been described as expensive, and the parts counter reportedly does not sell engine or gearbox oil.
Before leaving the car, get the completion time, contract inclusions and every requested repair written on the job card, then inspect the vehicle and checklist at collection.