Fast visas
One visitor received an approved visitor visa in the inbox within a few hours on the same day.
Musafir.com - Deira-Port Saeed Branch
Port Saeed
Musafir.com’s Deira-Port Saeed Branch is a travel agency handling flight bookings, hotel and holiday arrangements, and visa applications. Reviews especially point to UAE visit visas, visa changes by flight, and support through WhatsApp as useful reasons to consider it in Port Saeed.
Reputation Score
3.9
★★★★☆
169 ratings
Source: Google Maps
The Good Stuff
WhatsApp support
Some customers found the visa process convenient enough to complete through WhatsApp messages.
Smooth changes
Reviews describe visa-change-by-flight arrangements as smooth and worry-free.
Booking options
Customers have used the agency for both online air-ticket applications and bookings handled in the office.
Tour planning
One Georgia traveller described the trip as well organised and reasonably priced.
Tips for a Better Visit
Check documents. Ask for the complete visa-document list before applying; one customer said requirements arrived one by one by email.
Confirm refunds. Before paying, clarify refund and reapplication terms, especially if a visa is rejected or documents need correction.
Verify fares. For flights, confirm the fare, rebooking cost, and refund process before authorising payment; one customer reported a fare change after waiting.
Check itinerary. Read the final ticket carefully and verify whether the flight is genuinely direct and operated by the named airline.
Allow time. If visiting in person for a time-sensitive visa, allow for possible staffing delays rather than scheduling a tight onward appointment.
Clarify support. For organised tours, ask exactly who handles emergencies and how late group members will be managed before booking.
Plan the visit
Practical details
27 10a St - Al Khabaisi - Al Najoum Bldng Near DNATA, Port Saeed Area - 27 10a St
Port Saeed - Deira, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
family visit visa
The branch is mentioned for handling family visit visa applications.
A2A package
One customer booked an A2A package and received help with holiday-related queries.
Common Concerns
Staffing gaps
One recent visit involved a roughly 20-minute wait because no staff were available when the office was open.
Document errors
A customer reported multiple mistakes in visa documents and difficulty communicating requirements.
Slow replies
A customer who shared a WhatsApp number for a payment link said follow-up never arrived.
Refund concerns
One review alleges that money was not refunded after a visa application was rejected.
Tour delays
A Bali group tour review reported daily delays of two to three hours when other travellers were late.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
100 AED
visa without booking flights
“Pathetic service, they charge 100 AED more for visa if you don't book the flights from them”Google review · November 2015
DXB
LOCAL
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The Bottom Line
com’s Deira-Port Saeed Branch is used for UAE visit visas, family visit visas, visa changes by flight, and flight bookings. Some customers also book holiday packages, including a Georgia trip described as well organised and reasonably priced. For straightforward visa work, the reviews include reports of quick processing: one visitor received an approved visa in the inbox the same day, while others describe smooth visa changes and convenient WhatsApp-based handling.
The experience is not consistent. Several recent reviews praise prompt, helpful service, but one 2026 visit found the office open with no staff available and involved a 20-minute wait. That same customer reported mistakes in visa documents and poor communication.
Another customer said a payment link never arrived after rates were requested. Take extra care with the paperwork and payment terms. A review says the online application did not show every required document, causing back-and-forth email delays.
Older flight-related complaints mention fare changes after payment, expensive rebooking, unclear flight descriptions, service charges, and refund delays. If you are booking a group holiday, ask about schedule enforcement and emergency support too: a Bali review reported daily delays of two to three hours and difficulty reaching the advertised hotline.