Huge spaces
The facility has extensive indoor and outdoor areas for running, swimming and supervised play.
My Second Home Dubai-DIP
Dubai Investment Park
My Second Home Dubai-DIP is a pet boarding and daycare service in Dubai Investment Park, with a large indoor dog park and swimming pools that make it useful when Dubai’s heat limits outdoor play. Reviews also mention overnight stays, grooming and pick-up and drop-off services.
Reputation Score
4.6
★★★★★
522 ratings
Source: Google Maps
The Good Stuff
Careful matching
New dogs are assessed for group fit, with dogs divided by size and breed rather than mixed indiscriminately.
Swimming pools
Swimming is a standout activity; one long-term customer says their dog comes home exhausted after pool time.
Indoor play
The air-conditioned indoor space gives dogs somewhere to exercise and socialise during hot summer days.
Room cameras
Boarding customers report being able to check bedroom-area cameras while their dogs are sleeping or eating.
Direct play
Owners can visit and play with their own dog, rather than using the facility only for boarding or daycare.
Transport service
Pick-up and drop-off is available, which helps if you do not live close to Dubai Investment Park.
Tips for a Better Visit
Confirm medication. Before boarding, get medication instructions and administration fees confirmed in writing.
Discuss grouping. If your dog is small, ask which play group and area they will use around larger dogs.
Ask about cameras. For an overnight stay, ask how to access the bedroom-area cameras and receive updates.
Check transport. If using collection, confirm crating arrangements and expected journey times before handing over your dog.
Assess anxiety. Arrange a careful suitability assessment first if your pet is anxious or has an abused background.
Clarify refunds. Read payment and refund terms closely, especially before buying a daycare package or deposit.
Plan the visit
Practical details
Plot No 597-631, Street 29, Dubai Investment Park - 2
Dubai Investment Park Second, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Common Concerns
Communication gaps
Several recent reviews describe unanswered messages, poor explanations and delayed responses about customer issues.
Medication concern
One customer says prescribed medication was not given during a three-day stay, alongside missing collars and an ID tag.
Transport errors
A reviewer says the wrong dog was returned and their dogs were loose in the van rather than properly crated.
Anxious-dog fit
A nervous rescue dog was declined after a brief assessment, so this may not suit every anxious pet.
Small-dog concern
One small-dog owner felt the open play area was unsafe around larger dogs and noted there is no vet in-house.
DXB
LOCAL
LOCAL
The Bottom Line
My Second Home Dubai-DIP is a large dog daycare and boarding facility in Dubai Investment Park. Dogs can spend the day in indoor and outdoor play areas, swim in pools, or stay overnight; customers also mention pick-up and drop-off, grooming and the option to play with their own dog. The air-conditioned indoor dog park is especially useful through Dubai’s hottest months.
The strongest reviews focus on space, cleanliness and structured introductions. One visitor says new dogs are assessed for group fit and separated by size and breed, while another describes three pools and multiple doors designed to reduce run-off risk. Boarding customers appreciate bedroom-area cameras, regular updates and dogs returning tired and happy.
Some owners travel from Abu Dhabi because they trust the routine and facilities. There is also a serious recent caution: several customers report poor communication, unanswered refund requests and confusing payment terms. One says prescribed medication was not administered; another reports the wrong dog being returned and dogs transported loose in a van.
A 2019 review raises concerns about small dogs sharing open play with larger dogs and notes there is no in-house vet. Before booking, confirm group placement, medication handling, transport crating and refund rules in writing.