Live cameras
Owners can check pets through CCTV or web cameras during daycare and boarding, including while abroad.
Urban Tails Pet Resort
Dubai Investment Park
Urban Tails Pet Resort is a pet boarding and daycare service in Dubai Investment Park for cats and dogs. Reviews highlight live camera access, daily photo and video updates, structured play with rest periods, and attentive care for both short stays and longer relocations.
Reputation Score
4.7
★★★★★
152 ratings
Source: Google Maps
The Good Stuff
Daily updates
Daily photos and videos on Facebook give owners a regular view of how their pets are spending the day.
Rest routines
Dogs are placed in small groups, with scheduled play and rest; some daycare guests have their own room to avoid overstimulation.
Cat suites
Cats stay in two-floor condos with bedding, litter boxes, food bowls, cat trees and dedicated camera access.
Pool time
The pool is available during daycare and boarding, and several dog owners describe it as a favourite part of the stay.
Special care
Reviews include medication handling and syringe-feeding a shy cat, suggesting the team can respond to individual care needs.
Tips for a Better Visit
Book early. Reserve daycare or boarding ahead of holiday periods, since one visitor found the resort full after taking a tour.
Check Saturdays. Plan around Saturday closure if you need daycare or boarding collection that day.
Try a day. For a cat staying three days or more, consider a short introductory day first to help it adjust.
Bring records. Have your pet’s vaccination and medical details ready when arranging a cat stay.
Request cameras. Ask about camera access when booking if monitoring your pet during the stay is important to you.
Plan the visit
Practical details
Dubai Investment Park Second - Dubai
Dubai Investment Park Second, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 7:00 PM |
| Sat | Closed |
| Sun | 7:00 AM – 7:00 PM |
Common Concerns
Saturday closure
One review says the resort is closed on Saturdays, including no daycare or boarding pickup that day.
Limited availability
Holiday spaces can fill up; one customer toured the facility but could not book because it was full.
Reported injury
A customer reported finding a gash under their cat’s chin after collection and paying veterinary fees for treatment.
Complaint handling
Some older reviews describe defensive management responses and concerns about rude reception interactions.
DXB
LOCAL
LOCAL
The Bottom Line
Urban Tails Pet Resort in Dubai Investment Park handles both dog daycare and overnight boarding, as well as cat stays. The experience is built around visibility and routine: owners commonly mention live CCTV, daily Facebook photos or videos, scheduled play, and rest periods. Dogs can use the pool, while cats have dedicated suites and play areas.
The camera access is a major reason nervous owners feel comfortable leaving pets here. One puppy owner watched their dog wagging, cuddling staff and playing with friends during a 10-day stay. Another cat review describes two-floor condos with a cat tree, toys and a dedicated camera.
For dogs, reviews also mention small, temperament-aware groups and individual rooms for downtime. The service has supported unusually long stays, including dogs kept for seven months during an international relocation, with regular updates and help with crate training. Staff were also praised for handling medication and syringe-feeding a shy cat.
That said, one customer reported a chin injury after a cat stay, while older reviews raise concerns about complaint handling and reception manner. Book well ahead for holidays: a visitor was told the resort was full. Also check Saturday arrangements, as one review says there is no daycare or boarding pickup then.
Cat owners may find a trial day useful before a longer stay.