Brand Variety
A reviewer praised the range of authentic brands and reasonable prices, including fashion, shoes and accessories.
NAMSHI نمشي
Al Quoz
Namshi is an online fashion retailer selling clothing, shoes and accessories through its app and website. Reviews show shoppers using it for branded footwear, makeup and everyday fashion, with some orders arriving the same day and returns completed quickly.
Reputation Score
2.0
★★☆☆☆
763 ratings
Source: Google Maps
The Good Stuff
Quick Returns
One customer received a same-day order and had the returned item refunded in under 48 hours.
Easy Ordering
A positive review found the app ordering process easy, with stylish products, discounts and fast delivery.
Same-Day Success
At least one shopper reported same-day delivery, followed by a straightforward return and refund.
Tips for a Better Visit
Document Returns. Photograph the item as the courier collects it; reviewers say pickup disputes can delay or block refunds.
Check Promises. If delivery timing matters, save the checkout promise first; a reviewer was told 90-minute delivery was never possible.
Avoid Urgency. Do not rely on next-day delivery for travel or important plans; several reviews describe late or cancelled orders.
Inspect Makeup. Check makeup packaging immediately on arrival, since one review reported opened and partly used products.
Track Refunds. Keep checking each returned item separately: one customer received only three refunds from five returned items.
Plan the visit
Practical details
Unit 3219-2-3, Emaar Gold & Diamond Park - Sheikh Zayed Rd
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
North Face hiking shoes
A reviewer reported that the shoes split after only a few hours and said Namshi refused to begin a warranty claim.
Dyson hairdryer
One customer said a Dyson hairdryer failed after 16 months and that repeated warranty requests were rejected.
Pandora ring
A reviewer said the stones fell out of a Pandora ring within two months and questioned its recognition as an original product.
White sneakers
A customer reported uneven yellowing on white sneakers within two months and said the defect claim was rejected after the return period.
Common Concerns
Refund Delays
Multiple shoppers describe waiting weeks for refunds, including after returned items were collected.
Exchange Errors
One customer received the wrong item twice after repeated calls and emails requesting an exchange.
Delivery Problems
Delivery promises were unreliable for some orders, including a shoe order that arrived six days late.
Warranty Refusals
A reviewer says a North Face hiking shoe defect was rejected because the shoes had been used during their first outing.
Poor Condition
A makeup order reportedly contained opened or partly used products, with no resolution after photos were submitted.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
almost AED 1,000
North Face hiking shoes
“The North Face hiking shoes, retailing for almost AED 1,000, split after only a few hours of normal use”Google review · June 2026
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The Bottom Line
Namshi is an app-based online fashion retailer where you can order branded clothing, shoes, accessories and makeup. The reviews specifically mention North Face hiking shoes, Adidas school shoes, Dyson hairdryers, Pandora jewellery and white sneakers, so the catalogue covers more than basic clothing. The app is also noted for discounts and an easy ordering process.
The experience changes sharply when an order needs fixing. Some shoppers report same-day delivery, fast returns and a refund in under 48 hours. Others describe orders marked delivered but never received, parcels sent to the wrong building, incorrect sizes or items, and delivery promises missed by several days.
Express or same-day wording should not be treated as guaranteed when timing matters. Refunds and exchanges are the biggest caution. Reviews describe waiting two or three weeks, receiving only part of a refund, or having collected returns disputed as missing.
Product-quality and warranty complaints include hiking shoes splitting after a few hours, sneakers turning yellow within two months and a Dyson hairdryer failing after 16 months. Photograph returns at handover, inspect products immediately, save delivery promises and keep all complaint records before placing a high-value order.