Marble work
Customers report strong results on marble floors, countertops and dining tables, including one review describing a marble floor polishing job as very good.
Neat & Net
Business Bay
Neat & Net is a house cleaning service serving residential and commercial customers in Business Bay. Reviews most often point to its sofa and carpet cleaning, while marble polishing and deep cleaning are also well represented in customer experiences.
Reputation Score
4.9
★★★★★
272 ratings
Source: Google Maps
The Good Stuff
Carpet results
Deep carpet cleaning receives detailed praise, including light-coloured carpets reported to look “amazing and like new” after the visit.
Sofa cleaning
Sofa and upholstery jobs are a clear strength, with customers saying furniture looked brand new after cleaning.
Timely teams
Several reviews mention teams arriving on time or early, including a carpet-cleaning visit that came before the scheduled time.
Office cleaning
Office jobs can include carpet shampooing and glass cleaning; one customer described the work as efficient and thorough.
Emergency response
A customer whose house flooded after heavy rain said the company deep-cleaned the home and removed water from the living room.
Drying guidance
For sofa and carpet cleaning, one team gave detailed instructions on how to help the cleaned items dry properly.
Tips for a Better Visit
Confirm timing. Confirm the appointment time early; one review says the team arrived later when timings were not confirmed in advance.
Discuss fabrics. If you have a light-coloured or delicate rug, ask what chemicals and treatment method will be used before cleaning.
Check availability. For urgent work, message early and ask about same-day availability; one customer contacted the company at 9 AM and had a visit at 2 PM.
Ask drying. When booking sofa or carpet cleaning, ask for drying guidance so you know how to care for the items after treatment.
Clarify scope. Confirm the cleaning tasks and time available before work starts, especially for larger jobs, to avoid a rushed or incomplete finish.
Plan the visit
Practical details
Burlington Tower - Office 216 - Marasi Dr
Business Bay, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | 8:00 AM – 6:00 PM |
Common Concerns
Slow service
One recent customer said cleaners worked slowly, did not clean properly and ended the visit by saying the allotted time was over.
Rug damage
A light grey rug reportedly developed rough brown patches after cleaning, which returned larger after a follow-up attempt.
Poor follow-up
The same rug complaint describes repeated delays, unanswered calls and an unsatisfactory refund offer.
DXB
LOCAL
LOCAL
The Bottom Line
Neat & Net is a residential and commercial cleaning service in Business Bay, with reviews covering sofa cleaning, carpet cleaning, mattress cleaning and marble polishing. The strongest pattern is detailed specialist work: customers describe light-coloured carpets looking “like new”, furniture looking brand new, and marble floors or dining tables receiving very good polishing results. It also handles more involved jobs.
Office carpet shampooing was described as efficient and thorough, while one unusual review says the company deep-cleaned a home and removed floodwater from the living room after heavy rain. Several customers mention polite teams and punctual arrivals, including visits that came early or were arranged on the same day. There are two cautions worth keeping in mind.
One recent review reports slow, incomplete cleaning and an unhelpful response from the company. Another describes a light grey rug developing rough brown patches after cleaning, followed by a lengthy dispute over the remedy. For delicate or light-coloured rugs, clarify the chemicals and treatment method beforehand.
Confirm appointment timings early, especially for a larger booking, and ask how cleaned upholstery or carpets should dry. For urgent work, ask about availability rather than assuming same-day service.