Filipino foods
A strong choice for Filipino cooking, with a variety of ingredients and ready-food options mentioned by regular shoppers.
New West Zone Supermarket | Al Bada'a - Satwa 1
Bur Dubai
New West Zone Supermarket is a large neighbourhood supermarket in Bur Dubai, useful for everyday groceries and specialty shopping. Reviews highlight its Filipino food selection, well-stocked pork section and frequent sale offers, alongside fresh produce, bakery items and household goods.
Reputation Score
4.1
★★★★☆
2,312 ratings
Source: Google Maps
The Good Stuff
Pork section
The pork section is described as unusually well stocked for the area, with free slicing based on your requested cut.
Sale offers
Several reviews mention frequent promotions and low or fair prices, making sale shopping a notable reason to visit.
Late shopping
One review says the branch is open 24/7, which is handy for late-night essentials or last-minute grocery trips.
Spacious layout
A shopper describes the branch as comfortably large and well stocked, with enough room to shop without constantly bumping into others.
Fresh vegetables
At least one recent shopper specifically found the vegetables consistently fresh.
Helpful cashier
A recent visit included a cashier who stayed calm and answered questions despite looking tired after standing for a long time.
Tips for a Better Visit
Check fish. Inspect displayed fish carefully and ask whether it is fresh or frozen; one shopper warned that thawed and refrozen fish was visibly poor.
Keep receipts. Keep the receipt for non-food purchases: a shopper could not obtain a refund for a faulty clothes hanger without the receipt number.
Verify prices. Check the shelf label and barcode before paying, especially in chilled sections, where one shopper found mismatched tags and products.
Carry coins. Bring small coins if exact change matters; an older review says cashiers sometimes omitted 0.25 fils from the change.
Allow time. If you need fish-counter service, allow extra time or ask when the attendant will return; one customer waited an hour during a break.
Plan the visit
Practical details
67JC+2PR - Al Hudaiba Rd
Al Bada', Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Filipino meals
The supermarket is praised for carrying ingredients and food for Filipino cooking, including a broad selection that regular shoppers rely on.
Tilapia
Tilapia is specifically mentioned as a favourite product by a shopper who travels to the branch for familiar groceries.
Sanitary pads
A shopper valued the reliable availability of sanitary pads when nearby shopping options had not helped.
Fish cleaning section
The fish counter includes a cleaning service carried out according to the customer's preference, according to one detailed review.
Common Concerns
Food freshness
Reviews raise serious concerns about spoiled beef liver, old coffee jelly, dry prepared food and questionable freshness in some food sections.
Rude service
Multiple shoppers describe dismissive or rude interactions with cashiers, supervisors and other front-of-store staff.
Fish delays
The fish counter was reported unattended for an hour, and another shopper said staff could not identify the requested fish correctly.
Price confusion
Shoppers report missing price stickers and mismatches between displayed labels, barcodes and checkout prices.
Washroom hygiene
Washroom access and upkeep drew complaints: one shopper found it locked, while another reported an unclean smell.
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket is a large, everyday grocery stop in Bur Dubai, with enough range to cover a regular shop and some harder-to-find specialty items. Reviews point to Filipino ingredients and ready foods, a well-stocked pork section, fresh produce, bakery goods and household items. Frequent promotions are another reason shoppers compare it favourably with nearby supermarkets.
The Filipino selection is a real draw for some customers, while the pork counter can slice meat to a requested cut free of charge. The branch is also described as comfortably spacious, and one review says it is open 24/7, useful for late-night essentials. There are important quality-control caveats.
Shoppers have reported spoiled beef liver, old coffee jelly, dry prepared food and fish that appeared thawed and refrozen. The fish counter has also been criticised for long waits and staff uncertainty about fish types, so inspect seafood carefully and allow extra time. Service is inconsistent.
Some cashiers are calm and helpful, but other reviews describe rude counter or security interactions. Price labels can be missing or mismatched with barcodes, and washroom cleanliness has been questioned. Keep receipts, check prices before paying and carry small coins for exact change.