Grocery range
The store is described as spacious, organised and stocked with a good range of products at reasonable prices.
New West Zone Supermarket | Al Razooqi Building - Al Nahda 1
Al Nahda
New West Zone Supermarket in Al Nahda serves everyday grocery needs with an organised layout, a broad product range and reasonable prices. Reviews also highlight custom celebration cakes, including themed designs, photo cakes and fruit-and-nut flavour cakes arranged for birthdays and other events.
Reputation Score
4.3
★★★★☆
1,215 ratings
Source: Google Maps
The Good Stuff
Custom cakes
Cake orders were repeatedly made to match requested designs, including football, safari, Mickey Mouse and photo cakes.
Fast baking
One customised cake was prepared within two hours, useful for a last-minute celebration order.
Cake delivery
Several cake reviews mention on-time delivery, including a mango cake ordered late at night for a birthday.
Website discount
A cake order placed through the website came with a reported 10% discount and free delivery.
Helpful service
One customer received help correcting a wrongly entered delivery location after calling about an online order.
Tips for a Better Visit
Allow buffer. If ordering groceries online, allow substantial extra time: one order scheduled from 8:30am was still missing at 6:30pm.
Check stock. Confirm grocery availability before relying on an online order, as one customer was told items were unavailable after ordering.
Order online. For cakes, check the website first: one customer reported a 10% discount and free delivery on a website order.
Request design. For a themed cake, provide a clear reference design; a customer said the finished cake matched the picture in detail.
Check freshness. Inspect meat and expiry information before cooking, following a report of green-spotted meat with an unpleasant aftertaste.
Plan the visit
Practical details
Al Razooqi Building, Near ENOC Gas Station - Amman St
Al Nahda First - Al Nahda, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
fruit and nut flavour
A birthday cake in the fruit and nut flavour was described as tasty, affordable and delivered on time.
rainbow cake
A last-minute rainbow cake was arranged for a daughter’s birthday and praised for its quality and taste.
Red velvet
One customer specifically called the Red Velvet cake exceptionally good on a repeat purchase.
Common Concerns
Late delivery
An online grocery order placed at 8:30am had still not arrived by 6:30pm, despite a selected delivery time.
Stock accuracy
A customer said unavailable grocery items remained listed online and were only reported after ordering.
Food concern
One customer reported meat with a green spot and an unpleasant aftertaste, followed by difficulty obtaining a replacement.
Phone delays
A review describes calls going unanswered for at least an hour and orders taking an hour or more to arrive.
Cash handling
A cashier reportedly refused to give 5 AED change, while the supervisor did not resolve the complaint.
DXB
LOCAL
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The Bottom Line
New West Zone Supermarket in Al Nahda is a neighbourhood grocery stop with an organised layout, a good range of products and prices one reviewer found reasonable. That makes it useful for routine shopping, although the online ordering experience is less dependable than the in-store account suggests. A substantial group of reviews focuses on Amma’s Pastries and celebration cakes.
Customers mention red velvet, mango, mocha, fruit-and-nut and choco-butterscotch cakes, along with football, safari, Mickey Mouse, Ferrari and photo designs. Several say the cake matched the requested picture, while another reported a customised order completed within two hours. Website orders have also been associated with a reported 10% discount and free delivery.
The main caution is grocery delivery. One regular customer ordered at 8:30am and was still waiting at 6:30pm; another said calls went unanswered for at least an hour. Online stock information may also be unreliable, with unavailable items reportedly removed only after ordering.
Check availability and allow plenty of time if delivery matters. There is one more serious freshness complaint involving meat with a green spot and an unpleasant aftertaste, plus a disputed replacement. Inspect dated food carefully, and keep the packaging if you may need to raise a product complaint.