Home Delivery
Several customers rely on the delivery service, describing it as fast, convenient and carefully handled.
New West Zone Supermarket | Al Rigga
Deira
New West Zone Supermarket is a neighbourhood grocery shop in Deira, useful for everyday essentials and specialty foods. Reviews highlight Filipino products, fresh produce and home delivery, while the compact store is often appreciated for convenience and promotional offers.
Reputation Score
3.9
★★★★☆
644 ratings
Source: Google Maps
The Good Stuff
Filipino Foods
The compact shop carries Filipino foods that reviewers say are affordable and worth travelling for.
Fresh Produce
Fruits and vegetables are a strong value point, especially during promotions, with reviewers noting good quality.
Late Hours
One reviewer describes the supermarket as open 24/7, making it useful for late-night essentials or an early grocery run.
Clean Store
Customers describe the store as clean, neat, well-organized and easy to navigate.
Produce Variety
Reviews mention fresh produce, household basics and a range of products in a small but convenient shop.
Tips for a Better Visit
Check Promotions. For better produce value, ask about the Wednesday-to-Friday fruit and vegetable promotions.
Confirm Delivery. If ordering delivery, confirm the timing and stock before relying on a short promised wait.
Inspect Fish. Check the fish before buying; one regular customer said it did not always look fresh.
Check Billing. Review your receipt and change at the counter before leaving, as one customer reported a cash discrepancy.
Allow Time. The shop can be compact but confusing in places, so allow extra time if you need toiletries or household items.
Plan the visit
Practical details
37 Al Rigga Rd
Al Muraqqabat - Deira, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 7:00 AM – 12:00 AM |
| Wed | 7:00 AM – 12:00 AM |
| Thu | 7:00 AM – 12:00 AM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 12:00 AM |
Popular Mentions
Dubai choco pistachio khunafa
A customer bought 15 packets of Dubai choco pistachio khunafa after staff recommendations.
Beef
One reviewer bought beef and described it as tasty after cooking, alongside fresh fish.
Common Concerns
Delivery Delays
Some delivery orders arrived late or not at all, including reports of promised 30-minute waits stretching much longer.
Rude Service
Multiple reviews report unfriendly behaviour from cashiers, frozen-section staff and delivery call handlers.
Price Concerns
A customer questioned a Pepsi price of 5 when the stated set price was 3.50.
Poor Organisation
An older review describes confusing shelves and mixed placement of soap, lotion and creams.
Returns Issue
One customer said an unsealed pistachio shell product was refused for return and found the manager unhelpful.
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket in Deira is a compact, practical stop for groceries and household basics. Reviews point to Filipino foods, fresh fruits and vegetables, beef, fish and everyday essentials, with promotions making produce especially attractive on some days. One customer also describes the shop as open 24/7, which is useful for late-night water, snacks or emergency items.
Home delivery is a major reason some regulars use this branch. Several reviewers call it reliable, fast and convenient, and praise careful handling; others describe missed orders, long waits and brusque phone responses. Delivery is therefore handy, but confirm stock and timing if the order is urgent.
In-store experiences vary. Many customers mention a clean, well-organized shop, friendly assistance and smooth billing, while older reviews describe confusing shelves and occasional slow checkout. Cashier and frozen-section manners are recurring complaints, so expect service to depend on the staff member and shift.
Check fish freshness before buying, and look over your receipt and change at checkout. For shoppers seeking Filipino products or promotional produce near home, the small footprint may be a worthwhile trade-off for convenience.