One-stop range
Reviews describe a broad selection spanning groceries, stationery, clothing and ready food for takeaway.
New West Zone Supermarket | Near Fakhree Center, Satwa Roundabout - Satwa 2
Bur Dubai
New West Zone Supermarket is a neighbourhood grocery stop in Bur Dubai, with everyday essentials alongside specialty items such as pork and Filipino foods. Reviews also point to a butchery counter, ready food for takeaway, clothing and stationery, making it useful when you want several errands under one roof.
Reputation Score
4.0
★★★★☆
1,211 ratings
Source: Google Maps
The Good Stuff
Good deals
Weekly promotions and sale items are a recurring reason customers shop here.
Pork section
The supermarket serves pork, including pork meat that one reviewer preferred for its texture and lower fat.
Helpful butchery
A reviewer found the butchery staff helpful when choosing specific cuts.
Open 24/7
Reviews mention round-the-clock opening, which helps with late-night or early-morning grocery runs.
Fresh produce
One regular customer reports finding fresh fruits and vegetables at the Satwa 2 branch.
Organised store
Some customers describe the shop as clean and well organised, making routine shopping easier.
Tips for a Better Visit
Check receipts. Compare shelf labels with the scanned price and check your receipt before leaving; reviewers report mismatches.
Plan parking. If you are driving, allow extra time because one reviewer found there was no proper parking.
Ask availability. If you need pork late at night, ask whether the section is staffed before waiting; one visitor waited 15 to 20 minutes.
Confirm delivery. Confirm the delivery area and response time before ordering, as reviews describe unanswered WhatsApp messages and location limits.
Check labels. Look for a price tag on each item and ask staff to confirm unlabelled products before checkout.
Plan the visit
Practical details
Near Fakri Center, Al Satwa Road - Satwa Roundabout
Al Bada', Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
pork sisig
Pork sisig is mentioned in a complaint about taste and a request for follow-up.
Filipino foods
Reviews mention a wide choice of Filipino foods, useful for shoppers looking for familiar products.
Common Concerns
Price mismatches
Several reviews report sale labels or shelf prices differing from the amount scanned at checkout.
Uneven service
Multiple customers describe rude or unhelpful interactions with cashiers, supervisors and other staff.
Quality concerns
Reviews report worms in dates and concerns about spoiled salad, sliced fruit and pork sisig.
Poor parking
Parking is described as difficult, with no proper place to leave a car.
Section delays
A late-night visitor reported waiting 15 to 20 minutes for the pork section to reopen.
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket works well as a practical grocery stop in Bur Dubai, especially if you want more than basics in one trip. Reviews mention groceries, pork meat, Filipino foods, ready food for takeaway, clothing and stationery. Weekly promotions and sale items are a major draw, and the store’s reported 24/7 opening suits late-night shopping.
The range is useful, but it is not perfectly consistent. Some customers praise the clean, organised layout, fresh fruits and vegetables, and helpful butchery service, including assistance with choosing cuts. Others report missing stock, limited price tags and delays in the pork section late at night.
The biggest caution is checkout accuracy and customer service. Several reviewers say shelf or discount labels did not match the scanned price, while others describe rude responses from cashiers, supervisors or staff. Check the receipt before leaving and confirm unclear prices at the till.
Food-quality complaints include worms in dates, spoiled sliced fruit, questionable salad and pork sisig, so inspect chilled and fresh items carefully. Driving can be inconvenient because parking is reportedly difficult. Delivery feedback is mixed too: confirm that your area is covered and that someone is responding before relying on an order.