Fresh selection
Customers regularly mention fresh fruit and vegetables, fish, chicken, beef and bakery items being available.
New West Zone Supermarket | Near Union Metro Station - Al Rigga Deira
Al Rigga
New West Zone Supermarket is a neighbourhood grocery store in Al Rigga, near Union Metro Station, with everyday essentials and specialty foods. Reviews highlight fresh produce, seafood, butchery items and Filipino groceries, making it useful for a quick shop or a fuller weekly haul.
Reputation Score
4.0
★★★★☆
658 ratings
Source: Google Maps
The Good Stuff
Filipino foods
A reviewer specifically says the store carries Filipino food, which is useful for shoppers looking for familiar specialty groceries.
Pork section
The supermarket has a separate space for pork products, a detail noted by a customer reviewing the two-floor layout.
Metro access
Its location near Union Metro Station is repeatedly described as convenient for nearby residents and transit users.
Helpful staff
Several reviews describe staff as friendly and helpful, including assistance carrying goods from upstairs.
Weekend offers
Customers mention promotions and weekend deals, with one reviewer finding weekend prices better than weekday prices.
Tips for a Better Visit
Check receipts. Compare shelf tags with your receipt before leaving; a customer reported garlic changing from 8.95 AED to 12.95 AED at checkout.
Shop weekends. Try weekends if you want promotions: one reviewer says some products are much more expensive on weekdays.
Plan stairs. Allow for stairs when shopping upstairs, or ask staff for help carrying goods because there is no elevator.
Bring cash. For a very small basket, carry cash as one customer reported a card-payment minimum that prevented paying for just a banana.
Check the area. If you notice a persistent bad smell, consider postponing the visit; one review says it made shopping difficult.
Plan the visit
Practical details
18 40a St - near Union Metro Station
Al Rigga, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Price mismatches
Multiple customers report shelf or displayed prices differing from the receipt, including garlic shown at 8.95 AED and billed at 12.95 AED.
No elevator
The upstairs area is difficult to reach because the store has stairs but no lift.
Rude service
Some customers report rude behaviour from cashiers, billing staff, security and the butcher despite other positive service reviews.
Hygiene concern
One recent review describes a continuous bad smell that made shopping difficult and raised sanitation concerns.
Small and crowded
Reviews describe limited space, congestion and a messy second floor, especially when the shop is busy.
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket is a practical Al Rigga grocery stop near Union Metro Station, and reviews suggest it can cover both everyday needs and harder-to-find items. Shoppers mention fresh fruit and vegetables, fish, chicken, beef, bakery goods and Filipino food. There is also a separate pork area and a small in-store butchery.
The store is larger than it first appears, with two floors and a broad range that includes household goods, children’s dresses and decorative items. It is reportedly open 24 hours, and its transit location is convenient. The trade-off is access: the upstairs section has no elevator, while other reviews call it cramped when busy and messy upstairs.
Prices receive mixed feedback. Many customers describe reasonable prices, offers and cheap fruit, but several report shelf tags not matching checkout totals. 95 AED.
A weekend visit may be worth trying because one shopper noticed better weekend promotions than weekday pricing. Service is similarly uneven: many reviewers found staff helpful, while others reported rude cashiers or a rude butcher. Check your receipt and bring cash for a small purchase, as a customer reported a card minimum.