Metro access
Across from the metro station, with one review estimating the walk at five minutes.
New West Zone Supermarket | Tecom ( Barsha Heights )
Barsha Heights
New West Zone Supermarket is a convenient everyday grocery stop in Barsha Heights, especially for metro commuters and shoppers seeking Filipino and other Asian products. The branch also has a bakery and pharmacy inside, with an ATM beside the front gate for cash users.
Reputation Score
3.9
★★★★☆
722 ratings
Source: Google Maps
The Good Stuff
Filipino range
Reviews repeatedly point to Filipino groceries and Asian products that can be difficult to find elsewhere.
In-store extras
A bakery and pharmacy are located inside the supermarket, useful when combining errands.
Late opening
One review describes it as open 24 hours, making it useful for late-night or early-morning essentials.
Regular offers
Customers mention weekly and Friday promotions, including substantial discounts on selected products.
Fresh counter
The store includes fresh fish and seafood, alongside a food area with freshly baked snacks.
Tips for a Better Visit
Check receipts. Compare shelf tags with the till total and check your receipt before leaving; one customer says it happened twice.
Avoid peak time. Expect tighter aisles and crowds around 5–7pm; visiting outside that window may be easier.
Inspect perishables. Check dates and condition of meat, fish, prepared food and produce before taking them home.
Compare prices. For a larger grocery shop, compare prices with nearby Carrefour or Viva because this branch may carry a markup.
Use the ATM. Cash users can use the ATM immediately beside the front gate; parking is available but appears to be paid.
Plan the visit
Practical details
35WH+GJR Al-Hawai Residence
Al Thanyah First - Barsha Heights, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Filipino rice
A review specifically mentions Filipino rice among the branch’s available Filipino groceries.
Pork
The supermarket is mentioned as a place selling pork, a useful option for non-Muslim shoppers.
Home delivery
Home delivery is mentioned as an available service, although other reviews report problems with online orders.
Common Concerns
Freshness concerns
Several reviews report spoiled meat, fish, rice rolls or produce, so fresh items deserve a careful check.
Price mismatches
Customers report shelf prices differing from checkout totals, including two incidents in one review.
Tight aisles
The branch is described as small, busy and difficult to move around in during crowded periods.
Uneven service
Reviews describe rude or inattentive interactions at the counter, bakery and food sections, though other staff are praised.
Delivery issues
Online orders have been reported as late, incomplete or substituted without confirmation, and the app was described as unreliable.
DXB
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The Bottom Line
New West Zone Supermarket is a handy everyday shop in Barsha Heights, particularly if you live nearby or are coming from the metro. It is across the road from the station, and a review estimates the walk at five minutes. The strongest draw is its Filipino and wider Asian grocery range, including products that shoppers say can be hard to find elsewhere.
You can also pick up fresh fish, use the bakery, visit the in-store pharmacy or buy freshly baked snacks from the food area downstairs. The branch is described as open 24 hours, and customers mention weekly promotions, with Friday often highlighted for sale offers. An ATM beside the front gate is useful for cash payments, while parking is available but appears to be paid.
There are trade-offs. The shop is small, with tight aisles and crowds reported around 5–7pm. Prices are not always as low as nearby Carrefour or Viva, and multiple reviews mention shelf-to-checkout discrepancies, so check the bill before leaving.
Freshness feedback is mixed: some customers praise fresh items, while others report spoiled fish, meat, prepared food and produce. Delivery reviews are also uneven, citing delays, missing items and unapproved substitutions. For a quick regional-food run, it can be convenient; for a large shop, compare prices and inspect perishables carefully.