Repair quality
Customers describe accident repairs as neat and clean, with paint matching the original finish on a Volkswagen.
Nippon Auto Repair
Al Garhoud
Nippon Auto Repair is a car repair centre in Al Garhoud handling routine maintenance, diagnostics and accident repairs, including insurance claims. Reviews highlight neat bodywork, engine oil changes and a comfortable waiting area with coffee and tea.
Reputation Score
4.7
★★★★★
878 ratings
Source: Google Maps
The Good Stuff
Clear advice
A customer received detailed explanations, photos and videos of issues, plus guidance on what needed doing immediately versus later.
Clean setting
The workshop and waiting area are repeatedly described as clean, organised and more comfortable than a typical garage.
Fair pricing
Reviews mention reasonable or affordable pricing, including additional repair work completed at a great price.
Hospitality
Reception hospitality includes complimentary tea, coffee and a warm welcome while customers wait.
Tips for a Better Visit
Ask discounts. Request the free general inspection and first-timer discount mentioned by a customer before approving work.
Confirm parts. For insurance repairs, confirm in writing whether damaged parts will be repaired or replaced before collection.
Check completion. Inspect safety items and unfinished details before accepting the car, especially after a delayed repair.
Request updates. Agree how often you will receive status updates; one customer reported no follow-up calls for more than two months.
Plan the visit
Practical details
20 13th St
Umm Ramool, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Engine oil change
Customers use the workshop for routine engine oil changes, often combined with a general check-up.
General check-up
General check-ups are mentioned alongside oil changes as a routine maintenance visit.
Transmission issue
A customer visited for a transmission issue and received technical recommendations and advice.
Transmission seal
Transmission seal replacement is specifically mentioned on a Mercedes-Benz GLE 43 AMG.
Insurance claim and repair
Customers describe the workshop processing insurance claims alongside accident repairs.
Common Concerns
Long delays
Some insurance repairs ran far beyond the promised timeframe, including one accident repair that took six weeks and remained incomplete.
Poor follow-up
A customer reported receiving no status calls for more than two months and eventually needing the insurer to intervene.
Approval issues
One reviewer said a damaged bumper was repaired and reinstalled despite the insurer approving replacement and without customer approval.
Unreturned items
A review alleges that parts removed from a car trunk were not returned and follow-up requests received no response.
DXB
LOCAL
LOCAL
The Bottom Line
Nippon Auto Repair in Al Garhoud handles routine car maintenance, diagnostics and accident repairs, including insurance-related work. Reviews specifically mention engine oil changes, general check-ups, transmission work and body repairs. Several customers were pleased with neat paint matching, detailed inspections and cars returned within a week or five days.
The customer experience can be a real strength. Reviews describe a clean, organised workshop, a comfortable waiting area that does not feel like a garage, and complimentary coffee or tea. Customers also mention clear explanations, photos of vehicle issues and fair pricing; one long-term customer says the garage has serviced their cars since 2021.
There is an important caveat with insurance repairs: experiences are inconsistent. Some reviewers report excellent communication and on-time delivery, while others describe repairs taking six weeks or more, missed work, damaged safety equipment and unanswered calls. One customer said a bumper was repaired despite an approved replacement.
Before leaving your car, confirm the promised completion date, parts and repair scope, and inspect the vehicle carefully before accepting it. Prices are often described as reasonable, although one review calls the service slightly expensive while saying the speed and facilities justify it.