PO Box help
A customer said the PO Box renewal benefits were clearly explained, making the process easy to understand.
NXN - Al Riqqa Post Office (formerly Emirates Post)
Deira
NXN - Al Riqqa Post Office is a Deira post office for sending parcels and documents, including international shipments, and handling PO Box renewals. Reviews suggest it can be a useful stop for parcel collection or dispatch when the counter team is attentive, though service consistency varies.
Reputation Score
3.8
★★★★☆
146 ratings
Source: Google Maps
The Good Stuff
International parcels
The branch handles overseas parcels; one review describes sending two teddy bears to Russia as smooth and straightforward.
Quick resolution
A delayed bank shipment was escalated at the branch, and the delivery centre called the customer within five minutes.
Parking access
One visitor specifically noted easy access and parking.
Fast visits
Some customers describe the service as fast, with one older review also saying the branch was usually not crowded.
Tips for a Better Visit
Check hours. Confirm the branch opening time before travelling; one customer found the online 08:00 listing wrong and waited until 10:00.
Bring paperwork. For an overseas parcel, bring a copy of the invoice and allow time to complete the required form.
Make copies. Bring photocopies yourself because a review specifically says the branch does not provide photocopying.
Take a token. Allow for the queue process and take a token when you arrive.
Confirm pickup. Before sending someone else to collect a parcel, confirm the exact name and identification requirements with the branch.
Track early. Check tracking soon after dispatch and follow up promptly if it stops updating, as customers have reported long delays and failed tracking.
Plan the visit
Practical details
45C St
Al Muraqqabat - Deira, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 2:00 PM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | Closed |
Common Concerns
Opening confusion
A customer arrived at 08:00 after seeing that time online, but security said the branch opened at 10:00.
Shipment delays
Reviews report international shipments taking over a week or nearly a month, including paid expedited services.
Tracking problems
Customers have reported tracking that failed to update and support channels that did not provide a useful response.
Uneven service
Several reviews describe rude or unwelcoming interactions, including a counter staff member who kept using her phone while serving a customer.
Pickup confusion
One parcel collection attempt became contradictory, with the customer and spouse each being told the other had to collect it.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
180 dirhams
express shipping
“Paid 180 dirhams for express shipping and it's been over a week and my shipment still hasn't reached the destination”Google review · November 2024
DXB
LOCAL
LOCAL
The Bottom Line
NXN - Al Riqqa Post Office in Deira is used for practical postal jobs rather than browsing: customers send parcels abroad, collect shipments and renew PO Boxes. Reviews include a straightforward dispatch of two teddy bears to Russia, as well as a PO Box renewal where the benefits were explained clearly. There is also parking nearby, which makes a counter visit easier.
The experience depends heavily on the interaction at the branch. Some visitors describe fast service, welcoming staff and quick help with delivery problems; one delayed bank shipment was escalated and prompted a call from the delivery centre within five minutes. Other reviews describe rude counter service, poor explanations and confusion over who was authorised to collect a parcel.
Plan a little more carefully than the best reviews might suggest. Confirm opening hours before setting out: one customer arrived at 08:00 based on online information and was told the branch opened at 10:00. For international parcels, bring the invoice copy and completed paperwork, plus your own photocopies because one review says none are available there.
Shipment delays and unreliable tracking are recurring concerns, particularly for express or overseas deliveries, so keep your receipt and follow up early if updates stop.