Careful packing
Reviews describe bubble-wrapped crockery, protected TVs and glass items arriving without scratches or damage.
Ozone Cargo LLC
Al Raffa
Ozone Cargo LLC is a moving and cargo service in Al Raffa, handling household relocations and international shipments, especially between Dubai and India. Reviews highlight careful packing for fragile items, door-to-door delivery and customs assistance, although delivery reliability is uneven on some recent consignments.
Reputation Score
4.6
★★★★★
295 ratings
Source: Google Maps
The Good Stuff
Door-to-door
The service can cover collection, transport and delivery to the recipient’s home, including international household moves.
Customs help
Customers reported that destination-side customs and clearance were handled by the company’s partner, reducing paperwork stress.
Home setup
For some relocations, the team unpacked shipments and reassembled furniture at the destination.
WhatsApp booking
One customer arranged the shipment through WhatsApp, including packing and delivery coordination.
Tips for a Better Visit
Confirm timelines. Get the delivery deadline and what happens if it slips in writing; several customers said 35 working days was missed.
Check packing. If sending crockery, glass or a TV, ask exactly how each item will be protected before pickup.
Clarify customs. Before booking, confirm who handles destination customs and which clearance steps are included.
Request updates. Agree on a regular status-update process, since some customers reported receiving no updates after handover.
Keep records. Save the quote, packing details and WhatsApp arrangements so the promised service and delivery terms are easy to check.
Plan the visit
Practical details
Shipping Tower
Al Raffa, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
Household relocation
A full household move from Dubai to Cochin was described as professionally coordinated from packing through delivery.
Door to door cargo service
Reviews mention collection in Dubai followed by delivery to the recipient’s home in India.
Jumbo Box
One relocation involved packing household items into a Jumbo Box before delivery to an apartment in Thiruvananthapuram.
Organised everything over WhatsApp
A customer arranged the shipment and packing selections through WhatsApp.
Unpack & assemble
Some destination services included unpacking the shipment and putting furniture back together.
Common Concerns
Severe delays
Several reviews report shipments missing promised timelines by weeks or months, including cargo still undelivered after three months.
Damaged goods
A recent moving review said multiple items arrived damaged and appeared to have been packed improperly.
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The Bottom Line
Ozone Cargo LLC in Al Raffa is used for household moves and international cargo, with reviews covering routes from Dubai to India, the UK and elsewhere. You can book a home relocation, have household goods packed into boxes or jumbo boxes, and arrange door-to-door delivery; some customers also used the team for customs clearance in Kochi. Packing is the clearest strength in the positive reviews.
Customers describe bubble-wrapped crockery, glass items and TVs arriving without scratches, while one move included dismantling furniture, then unpacking and reassembling it at the destination. Several reviewers also found the team responsive and easy to coordinate with over WhatsApp. Competitive pricing and flexible payment options were mentioned, but no actual prices were provided.
Read the timing terms carefully before handing over an international shipment. Alongside deliveries that arrived early, on time or within a week to the UK, several late-2025 and early-2026 reviews describe cargo still undelivered after two to three months, missed 35-working-day commitments and unanswered calls. One customer reported damaged goods after items were allegedly dumped in without proper packing.
Ask what customs clearance covers, get the promised timeline and update process in writing, and confirm how fragile items will be protected.