Fresh pizza
Several reviews praise the fresh dough, real mozzarella and balanced crust, sauce and toppings.
Papa Johns - DSO Souq Extra
Dubai Silicon Oasis
Papa John’s at Souq Extra is a pizza take-out and delivery spot in Dubai Silicon Oasis, with dine-in seating as well. Reviews point to the spicy chicken ranch pizza and fresh-dough pizzas with real mozzarella as worthwhile picks, alongside sides such as cheddar cheesesticks.
Reputation Score
4.1
★★★★☆
464 ratings
Source: Google Maps
The Good Stuff
Spicy ranch
The spicy chicken ranch range is a recurring favourite, including a Tabasco version for diners who like proper heat.
Distinctive toppings
The Chicken Shawarma Pizza was described as delicious and distinctive, with fresh dough and quality ingredients.
Meaty option
The BBQ Short Ribs on Cheddar Crust Pizza stands out for its rich, barbecue-forward topping and more substantial slices.
Good sides
Cheddar Cheesesticks were reported as crispy outside and gooey inside, while Chicken Poppers also received praise.
Welcoming staff
Multiple customers mention friendly, helpful staff, including assistance with using a voucher on the app.
Parking available
One dine-in review found plenty of parking around Souq Extra and liked the outlet’s lighting and interior.
Tips for a Better Visit
Allow time. Build in at least an hour for online orders, especially during busy periods; several reviews describe extended delays.
Order ahead. For takeaway, order before arriving if possible: one customer was quoted a 30-minute wait and left without the pizza.
Try offers. Check the app for bundle deals; one customer used a buy-large offer that included a medium and small pizza.
Use parking. If you are driving to dine in or collect, reviews suggest parking around Souq Extra is generally easy to find.
Confirm extras. For promotional toys or other special requests, confirm the exact item at handover because one noted request was not followed.
Plan the visit
Practical details
Body Plus Nutrition - Unit 13 & 14
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 10:00 AM – 2:30 AM |
| Tue | 10:00 AM – 2:30 AM |
| Wed | 10:00 AM – 2:30 AM |
| Thu | 10:00 AM – 2:30 AM |
| Fri | 10:00 AM – 2:30 AM |
| Sat | 10:00 AM – 2:30 AM |
| Sun | 10:00 AM – 2:30 AM |
Common Concerns
Long waits
Preparation and delivery delays are the clearest recurring complaint, with reports of 50–90 minute waits.
Cold deliveries
Some delayed orders arrived cold, including a large pizza delivered after 90 minutes.
Dine-in upkeep
Reviews include complaints about unwashed plates, uncleared tables and poor customer care during dine-in visits.
App problems
The website was described as confusing, with one order remaining marked as cooking while support repeatedly apologised.
Order mistakes
A customer received the same Woody toy twice despite leaving a note requesting a different Toy Story item.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
45 dirhams
extra wedges and chicken poppers and drinks
“I paid 45 dirhams for extra wedges and chicken poppers and drinks”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
Papa John’s Souq Extra is a pizza take-out, delivery and dine-in branch in Dubai Silicon Oasis. The strongest reason to consider it is the food itself: reviews repeatedly mention fresh dough, real mozzarella and well-baked crusts. The Spicy Chicken Ranch, Chicken Shawarma Pizza and BBQ Short Ribs on Cheddar Crust are the more distinctive choices, while Cheddar Cheesesticks make a popular side.
The branch can be pleasant for a family meal when service is running smoothly. Customers describe welcoming staff, hot pizzas, comfortable seating and plenty of nearby parking. One particularly positive visit praised the kitchen for handling dine-in and online orders while serving BBQ Short Ribs on Cheddar Crust, All the Meats, Potato Wedges and Chicken Poppers.
The main caution is timing. Several customers report 30-minute takeaway waits, online orders taking at least an hour, or deliveries arriving cold after 90 minutes. Busy Ramadan and promotional periods drew especially sharp complaints about understaffing and slow service.
If you are collecting, order ahead and allow extra time; for delivery, avoid relying on a tight mealtime deadline. App bundles are worth checking, but confirm promotional details at handover.