Custom pizzas
Customers like choosing their own toppings and creating half-and-half pizzas.
Papa Murphy's Pizza
Dubai Academic City
Papa Murphy's Pizza is a pizza restaurant in Dubai Academic City where you can build a pizza around your preferred toppings or choose options such as paneer tikka and half-and-half combinations. Reviews suggest the food can be fresh and good value, though service and dine-in conditions vary noticeably.
Reputation Score
3.9
★★★★☆
354 ratings
Source: Google Maps
The Good Stuff
Fresh dough
One review praised the fresh crust, fresh dough and enough toppings.
Large portions
The XL thin-crust half-and-half pizza was described as big enough for two people, with eight sizeable chicken fingers.
Quick pickups
Some customers received a hot pizza within five or six minutes, while another reported less wait time.
Good value
Several reviews describe the pizza as reasonably priced, especially when an offer is running.
What to Eat at Papa Murphy's Pizza How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Papa Murphy's Pizza, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Papa Murphy's Pizza got the most positive mentions in user reviews. Check them out!
Food 8
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Chicken fingers Net +1
“The portion of chicken fingers were also decent. Quality: The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight! The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip. On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good. Quantity: The size of the pizza was good. I bet the original crust would make two people super filling. Thin crust was decent filling and was more than satisfactory. Toppings seemed a bit less though, not sufficient in some slices which was a bit of a bummer. Chicken fingers were 8 and of good size each.”
Positive 1Negative 0
Review excerpts
“The portion of chicken fingers were also decent. Quality: The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight! The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip. On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good. Quantity: The size of the pizza was good. I bet the original crust would make two people super filling. Thin crust was decent filling and was more than satisfactory. Toppings seemed a bit less though, not sufficient in some slices which was a bit of a bummer. Chicken fingers were 8 and of good size each.”December 2023
-
Chicken fingers/fries Net +1
“The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip.”
Positive 1Negative 0
Review excerpts
“The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip.”December 2023
-
Chicken garlic Net +1
“On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good.”
Positive 1Negative 0
Review excerpts
“On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good.”December 2023
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Delight thin crust Net +1
“The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight!”
Positive 1Negative 0
Review excerpts
“The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight!”December 2023
-
Gourmet bbq beef pizza Net +1
“We had a great time eating the gourmet bbq beef and gourmet chicken pizza at Grand lube Al Qusais branch. The staff are so nice esp Mariam and Mark. I gave them 5 star ✨ 💫 for Good customer service extended to me and my family. Keep up the good work guys! Yummy pizza with good cusyomer service = happy customer .”
Positive 1Negative 0
Review excerpts
“We had a great time eating the gourmet bbq beef and gourmet chicken pizza at Grand lube Al Qusais branch. The staff are so nice esp Mariam and Mark. I gave them 5 star ✨ 💫 for Good customer service extended to me and my family. Keep up the good work guys! Yummy pizza with good cusyomer service = happy customer .”October 2022
-
Gourmet chicken pizza Net +1
“We had a great time eating the gourmet bbq beef and gourmet chicken pizza at Grand lube Al Qusais branch. The staff are so nice esp Mariam and Mark. I gave them 5 star ✨ 💫 for Good customer service extended to me and my family. Keep up the good work guys! Yummy pizza with good cusyomer service = happy customer .”
Positive 1Negative 0
Review excerpts
“We had a great time eating the gourmet bbq beef and gourmet chicken pizza at Grand lube Al Qusais branch. The staff are so nice esp Mariam and Mark. I gave them 5 star ✨ 💫 for Good customer service extended to me and my family. Keep up the good work guys! Yummy pizza with good cusyomer service = happy customer .”October 2022
-
Pepperoni Net +1
“Very tasty pepperoni! Excellent service! Brilliant Ahebwa Stuff; Waqas”
Positive 1Negative 0
Review excerpts
“Very tasty pepperoni! Excellent service! Brilliant Ahebwa Stuff; Waqas”April 2026
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Xl delight half and half pizza Net +1
“We ordered an XL delight half and half pizza. There were enough slices for two people and definitely big! The portion of chicken fingers were also decent. Quality: The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight! The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip. On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good. Quantity: The size of the pizza was good. I bet the original crust would make two people super filling. Thin crust was decent filling and was more than satisfactory. Toppings seemed a bit less though, not sufficient in some slices which was a bit of a bummer. Chicken fingers were 8 and of good size each.”
Positive 1Negative 0
Review excerpts
“We ordered an XL delight half and half pizza. There were enough slices for two people and definitely big! The portion of chicken fingers were also decent. Quality: The quality of the pizza was excellent. Delight thin crust was indeed a sensible Delight! The crunch, cheese and all the toppings were proportionate. The chicken fingers/fries were very good especially with the marinara dip. On the bright side, they've unique flavors and definitely must try. We tried veggie and chicken garlic which were good. Quantity: The size of the pizza was good. I bet the original crust would make two people super filling. Thin crust was decent filling and was more than satisfactory. Toppings seemed a bit less though, not sufficient in some slices which was a bit of a bummer. Chicken fingers were 8 and of good size each.”December 2023
What to Avoid (4)
Food 3
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Base/crust Net −1
“P.S : to the higher management, please do some RnD and reinvent the brand. Also specially pay attention to the base/crust, think of using sourdough.”
Positive 0Negative 1
Critical review excerpts
“P.S : to the higher management, please do some RnD and reinvent the brand. Also specially pay attention to the base/crust, think of using sourdough.”October 2024
-
Chicken and bacon ranch Net −1
“I ordered chicken and bacon ranch. It didnt taste like ranch at all and seemed to be like cooked 2 days ago!! Instead they added some mayonise as ingredient.”
Positive 0Negative 1
Critical review excerpts
“I ordered chicken and bacon ranch. It didnt taste like ranch at all and seemed to be like cooked 2 days ago!! Instead they added some mayonise as ingredient.”March 2024
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White sauce bacon pasta Net −1
“The most below average pasta I have ever had. This is supposed to be a white sauce bacon pasta. If you see the picture you can barely see any sauce let alone “BACON””
Positive 0Negative 1
Critical review excerpts
“The most below average pasta I have ever had. This is supposed to be a white sauce bacon pasta. If you see the picture you can barely see any sauce let alone “BACON””May 2025
Drinks 1
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Soft drink Net −1
“Ver bad place to dine in no AC , no fridge soft drink very hot and no manager available to speak to raise your concern .”
Positive 0Negative 1
Critical review excerpts
“Ver bad place to dine in no AC , no fridge soft drink very hot and no manager available to speak to raise your concern .”May 2025
Tips for a Better Visit
Check orders. For takeaway or delivery, check every box before leaving; reviews report missing pizzas and incorrect items.
Confirm veg. If ordering vegetarian, confirm the item carefully before accepting it because one paneer order arrived as chicken.
Use offers. Look for promotions or check the Smiles app; reviewers say discounts make the otherwise non-cheap pricing easier to justify.
Visit off-peak. For dine-in, consider non-peak hours, when parking was reported to be easier.
Plan the visit
Practical details
Academic City, ENOC 1097, near Heriot Watt University
Al Rowaiyah First - Academic City, Dubai
| Mon | 10:00 AM – 3:00 AM |
| Tue | 10:00 AM – 3:00 AM |
| Wed | 10:00 AM – 3:00 AM |
| Thu | 10:00 AM – 3:00 AM |
| Fri | 10:00 AM – 3:00 AM |
| Sat | 10:00 AM – 3:00 AM |
| Sun | 10:00 AM – 3:00 AM |
Common Concerns
Order errors
Reviews describe wrong items, missing pizzas and even a vegetarian paneer order arriving as chicken.
Slow service
Some takeaway customers reported long preparation times, including waits of more than an hour before cancellation.
Poor ventilation
Multiple reviews mention no air-conditioning or an unpleasant food smell in the branch.
Uneven quality
Pizza quality ranges from fresh and tasty to pale, barely cooked, greasy or lacking cheese and toppings.
Hard contact
Customers report difficulty reaching the restaurant by phone, including a 15-minute hold and unanswered messages.
DXB
LOCAL
LOCAL
The Bottom Line
Papa Murphy's Pizza in Dubai Academic City is a customisable pizza stop rather than a place with one reliably consistent experience. You can choose your own toppings, order a half-and-half pizza, or try named options such as paneer tikka, veggie, chicken garlic, gourmet BBQ beef and gourmet chicken. A review of an XL thin-crust half-and-half pizza found enough slices for two people, while another praised the fresh dough and sufficient toppings.
The strongest positive reports focus on fresh, tasty pizza, friendly service and occasional quick preparation. Some customers received a hot pizza within five or six minutes, and several describe the pricing as reasonable or worthwhile when offers are available. The Smiles app is specifically mentioned as a source of discounts.
The cautions are important. Other customers received cold or barely cooked pizza, sparse cheese, wrong items or missing boxes; one vegetarian customer received chicken instead of paneer. Phone support has also been difficult to reach.
Dine-in conditions are another concern, with reviews mentioning no air-conditioning and an overpowering smell, so takeaway may be more comfortable when the branch is busy or poorly ventilated. Check takeaway boxes before leaving and confirm vegetarian orders carefully.