Gentle handling
Reviews describe nervous dogs and cats staying calm, relaxed and comfortable during grooming.
Pets Lounge UAE – Pet Grooming & Pet Store in Dubai
Nad Al Sheba
Pets Lounge UAE is a pet grooming salon and store in Nad Al Sheba, with both in-spa and mobile grooming for cats and dogs. Reviews highlight calm handling for nervous pets, doorstep appointments, and useful supplies such as the KP Dry Pee pad.
Reputation Score
4.8
★★★★★
385 ratings
Source: Google Maps
The Good Stuff
Mobile convenience
The mobile service comes to the door, with reviewers describing a clean, organised and well-equipped van.
Clear results
Several customers received neat cuts, including a smooth lion cut and dogs returned clean, fluffy and relaxed.
Home pickup
One customer’s dog was collected from home, groomed and returned with a braid and haircut they liked.
Pet supplies
The shop carries essentials, and one customer found a hard-to-source KP Dry Pee pad in original packaging.
Fast delivery
A pet-supply order expected in two or three days arrived the same day after staff arranged a driver.
Special handling
A cat needing careful nail trimming because of close nail buds was handled with particular attention.
Tips for a Better Visit
Confirm package. Ask exactly whether the chosen cat package includes fur shortening; one reviewer said the package called grooming did not.
Confirm cut. State clearly which areas should only be cleaned up, and confirm the plan and price before grooming starts.
Mention health. Tell the team about medical conditions and request gentle handling in advance, especially for cats with heart concerns.
Check ears. Inspect the ears before leaving or when your pet arrives home, since reviewers reported missed cleaning and forgotten cotton.
Try mobile. For pets that become stressed at salons, consider mobile grooming; one anxious cat stayed relaxed through the appointment.
Ask availability. If you need a quick appointment, ask about same-day availability; one customer received an appointment on the day requested.
Plan the visit
Practical details
Dar Mira - Shop # 6 Muscat St
Nad Al Sheba 1, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Mobile grooming service
Doorstep grooming is a recurring choice, with reviews mentioning home pickup and pets being handled in a clean mobile van.
Full grooming package
Customers mention full grooming as a package covering more than a simple wash, with one review describing tidy, healthy coats.
In-Spa (Washing)
One customer regularly brings two kittens for in-spa washing and shops for pet essentials during the visit.
Common Concerns
Cut mismatch
One customer asked to leave the face and tail mostly untouched but reported that the tail was cut substantially and the front looked choppy.
Package confusion
A reviewer expected a cat grooming package to include fur shortening, but said trimming was not included.
Unexpected charge
A regular customer reported requesting standard grooming at AED 130 but receiving a full haircut and being charged AED 200 without confirmation.
Missed ears
A customer twice mentioned ear-care problems: one review reported forgotten cotton in the ears, while another said ear cleaning was missed.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 130
standard grooming session
“I’ve been a regular customer at Pet Lounge for my cat’s grooming, and I usually pay AED 130 for a standard grooming session”Google review · April 2026
AED 200
full haircut
“This time, I clearly requested a normal grooming, but without my consent they gave my cat a full haircut and charged me AED 200”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Pets Lounge UAE combines a pet store in Nad Al Sheba with in-spa and mobile grooming for cats and dogs. The mobile option is the main convenience: reviewers describe doorstep pickup, a clean, well-equipped van, and pets returning relaxed rather than rattled. The shop is also useful for essentials; one customer found a KP Dry Pee pad that had been unavailable on Amazon, with same-day delivery.
Grooming feedback is often very specific and positive. Nervous dogs and cats are repeatedly described as calm, while services mentioned include full grooming packages, nail trimming, washing, haircuts and a smooth lion cut. Some long-term customers say their pets come back fluffy, fresh-smelling and comfortable.
The store also stocks pet essentials for people combining a grooming visit with shopping. There are important instructions to confirm before booking. Reviews report confusion over whether “grooming” includes cutting a cat’s fur, plus one case where a requested standard groom allegedly became a full haircut charged at AED 200 instead of the usual AED 130.
Another customer reported choppy trimming and a tail cut shorter than requested. Check the package, haircut boundaries and price in advance, and inspect ear cleaning before leaving. One serious mobile-grooming complaint describes cats being unable to stand for about an hour; it sits alongside many gentler accounts but should not be ignored.