Wide selection
A large store carries food and accessories for dogs, cats, birds, fish and small animals, plus cages and aquarium equipment.
Petzone
Al Quoz
Petzone is a large pet store in Al Quoz with food, accessories, live small animals and grooming. Reviews make it especially useful for aquarium supplies, bulk cat food and pet relocation help, while its birthday activities give families another reason to visit.
Reputation Score
4.5
★★★★★
671 ratings
Source: Google Maps
The Good Stuff
Bulk stock
Cat owners can buy food in bulk, with one reviewer noting unusually strong stock availability.
Fast delivery
An online cat-food order was delivered in under an hour when the customer was on a tight schedule.
Relocation help
Reviews describe detailed guidance, regular updates and successful arrangements for transporting pets, including a household with eight animals.
Aquarium guidance
Several customers received patient, step-by-step help with first aquariums, fish care and hardscape layouts.
Smooth returns
One aquarium-filter return was arranged promptly, with a quick refund and no hassle.
Pet activities
Customers have used the store for children’s birthday parties featuring games, a petting zoo and a magic show.
Animal variety
The store includes rabbits, birds, hamsters and both fresh-water and marine fish; one long-term customer said the animals appeared well cared for.
Tips for a Better Visit
Check grooming. Confirm the assigned groomer and appointment availability before travelling; one booking changed after five calls.
Time aquariums. If you need aquarium advice, ask when the specialist is available; one review says that side may only have an agent after 2pm.
Plan parking. Allow time for paid RTA parking rather than expecting a dedicated lot outside the store.
Check livestock. Inspect fish carefully and ask about health and returns before purchase, given reports of fungus spreading to established tanks.
Ask delivery terms. For online orders, confirm the delivery timing and check food on arrival; one customer reported a moist 10kg cat-food package awaiting replacement.
Confirm package. For a children’s party, confirm every included item and setup detail in writing before the event.
Plan the visit
Practical details
Umm Suqeim Street - 161 Street 3
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Dog grooming
Dog grooming is available, with reviews ranging from very happy results to serious complaints about booking and handling.
Aquarium items
The aquarium section includes tanks, filters, lights and other materials, with separate saltwater stock mentioned.
Common Concerns
Grooming issues
Multiple reviews report unreliable grooming bookings, late changes, long waits and poor communication about which groomer would handle the pet.
Nail injury
One customer alleged that a toy dog’s nails were cut into the vein and said the dog remained unable to walk afterward.
Fish concerns
Some reviewers reported buying sick or parasitised fish and criticised the advice on tank compatibility and livestock returns.
Paid parking
A reviewer said there is no dedicated parking and that visitors need to use paid RTA street parking.
Party complaint
One birthday-party customer reported late setup, missing items and an unsafe high chair, while another described a hamster-bite response as poorly supervised.
DXB
LOCAL
LOCAL
The Bottom Line
Petzone is a sizeable pet store in Al Quoz where you can stock up on food, toys and accessories, buy supplies for aquariums, book dog grooming or arrange pet transport. The range extends beyond cats and dogs: reviews mention rabbits, birds, hamsters, freshwater and marine fish, as well as cages, filters, lights and hardscape materials. The strongest practical feedback is around variety and knowledgeable help.
Cat owners have found enough stock to buy food in bulk, and one online order arrived in under an hour. Aquarium beginners describe patient, step-by-step guidance, while relocation customers appreciated help with paperwork, updates and complicated multi-pet moves. Children’s birthday packages can include a petting zoo, games and a magic show, though the party experience is not consistently positive.
There are important cautions. Grooming reviews include repeated booking and communication problems, long waits and one serious allegation involving over-trimmed nails. Fish-care feedback is mixed, with some customers praising aquarium advice and others reporting sick fish and poor species guidance.
Parking may mean using paid RTA parking, and online food deliveries should be checked promptly. Prices are described as fair by some reviewers but high by others, especially for accessories.