Broad selection
Reviews describe a well-stocked range covering essentials, food and toys for both dogs and cats.
The Petshop - Umm Suqeim
Al Barsha
The Petshop - Umm Suqeim is a pet supply store in Al Barsha where shoppers can pick up food, toys and everyday essentials for dogs, cats and other pets. Reviews also highlight quick home delivery and patient guidance for first-time pet owners.
Reputation Score
4.6
★★★★★
245 ratings
Source: Google Maps
The Good Stuff
Helpful guidance
New pet owners have received clear help choosing food and understanding their pet’s basic needs.
Branch sourcing
When an item was low in stock, staff located it at another branch and reserved it for collection.
Fast delivery
One local order was delivered within an hour, and another customer praised repeated on-time dispatches.
Adoption support
The branch has hosted cat adoption days and helped a new owner choose supplies and assemble a litterbox.
Clean store
Several visits describe the shop as clean, organised and welcoming for pets and their owners.
Tips for a Better Visit
Check stock. If your preferred item is unavailable, ask whether another branch has it and can reserve it for you.
Compare prices. Check the online price before paying; one customer received the online discount in store after asking.
Inspect dates. For app orders, inspect the expiry date on food before opening, especially if the printed date is unclear.
Allow time. For paid delivery, leave a buffer rather than relying on the stated window; one order arrived at 11:40pm.
Ask alternatives. If a food or shampoo choice is unavailable, ask about alternatives; reviews mention successful brand and product substitutions.
Plan the visit
Practical details
4694+JX7
Al Barsha First, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
MyFood
A customer says the MyFood brand recommended for dogs and cats was well received by their pets.
Applaws wet food
Applaws wet food was purchased for a cat, with the reviewer also praising the delivery.
PetShop app
Customers use the PetShop app for orders, though one review raised a concern about an unreadable expiry date on delivered food.
Wet wipes
A customer specifically liked the wet wipes for dogs.
Common Concerns
Delivery delays
Some online orders arrived far later than promised, including one next-day delivery that reached the customer at 11:40pm.
Order issues
A customer reported an order marked delivered even though it had not arrived after three days.
Expiry concern
One app order reportedly had an unreadable food expiry date, followed by a disputed return response.
Checkout problems
A review describes difficulty receiving change and noticing an incorrect higher price only after purchase.
Inconsistent service
One visit involved an earlier-than-expected closing and staff who the customer felt did not offer assistance.
DXB
LOCAL
LOCAL
The Bottom Line
The Petshop - Umm Suqeim is a practical stop in Al Barsha for pet food, toys and everyday supplies. Reviews mention a strong selection for both dogs and cats, including high-quality food and monthly-favourite treats. First-time pet owners have also found the team willing to explain the basics, from choosing food to understanding what a new pet needs.
The in-store experience is generally described as clean, organised and welcoming. A useful feature is the staff’s ability to check other branches when stock runs low; one customer had an item located and reserved elsewhere. The branch has also hosted cat adoption days, with supplies selected for a newly adopted cat and a litterbox assembled during the visit.
Delivery is more mixed. Some customers report goods arriving within an hour or home deliveries being quick and smooth, but others describe serious delays, including a next-day order delivered at 11:40pm and another marked delivered but still missing after three days. App shoppers should inspect expiry dates before opening food, while in-store customers may want to compare online discounts at checkout.
Overall, it is strongest for product choice and hands-on help, but delivery reliability and checkout accuracy deserve attention.