Natural Results
Several hair-transplant reviews describe natural growth, improved density and visible progress between three months and one year.
Phoenix Star Polyclinic LLC
Al Qusais
Phoenix Star Polyclinic LLC is a medical clinic in Al Qusais with a strong focus in reviews on hair transplantation and cosmetic skin treatments. Visitors mention natural-looking transplant results, PRP, HydraFacial, carbon laser and RF treatment for concerns such as acne scars and pigmentation.
Reputation Score
4.4
★★★★☆
175 ratings
Source: Google Maps
The Good Stuff
Clear Process
One hair-transplant review says the clinic explained every step clearly while maintaining excellent hygiene.
Skin Progress
A customer undergoing RF treatment for acne scars reported a noticeable difference after three sessions.
HydraFacial Glow
HydraFacial customers report skin that felt freshly cleansed and more radiant immediately after treatment.
Comfortable PRP
A PRP review describes a professional process with clear explanations and comfort maintained throughout the procedure.
Follow-up Care
A hair-transplant customer says questions were answered promptly and follow-up guidance continued after the procedure.
Tips for a Better Visit
Confirm Refunds. Before paying, get refund terms and every deduction in writing; one customer expected only AED 49 to be withheld for the blood test.
Check Fees. Ask whether the quoted amount includes the blood-test package and Vitamin D, as one review says these were disclosed later.
Track Sessions. For a multi-session PRP package, confirm the next appointment before leaving and follow up promptly if the clinic does not call.
Discuss Risks. Before a hair transplant or PRP course, ask about the procedure, aftercare and what happens if complications or poor results occur.
Plan the visit
Practical details
Fahad 3 Building, Room - 215 Damascus Street
Al Qusais Ind. Second, Dubai
| Mon | Closed |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
RF (Radio Frequency) treatment
RF treatment is mentioned for long-standing acne scars, with one customer noticing a difference after three sessions.
Q Switch Laser Treatment
A customer paired Q Switch laser with a glutathione IV drip and reported a brighter, refreshed-looking face afterward.
carbon laser treatment
Carbon laser reviews mention improved oil control, skin tone and facial appearance after treatment.
Common Concerns
Pricing Clarity
Two reviews say pricing and deductions were not clearly explained before payment, particularly around a blood-test package.
Refund Dispute
A cancellation review alleges an unexpected AED 549 deduction and a 14-day refund wait after payment.
Missed Follow-up
One PRP customer says the clinic stopped responding about remaining package sessions for almost two months.
Transplant Complaint
One customer reported an incomplete hair-transplant procedure, inexperienced surgical care and poor results.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 500
blood test package
“At that point, they changed their statement and informed me that AED 500 would be charged as a blood test package, plus AED 49 for Vitamin D — which was never mentioned earlier”Google review · April 2026
AED 49
Vitamin D
“At that point, they changed their statement and informed me that AED 500 would be charged as a blood test package, plus AED 49 for Vitamin D — which was never mentioned earlier”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Phoenix Star Polyclinic LLC is a medical clinic in Al Qusais that attracts many customers for hair transplantation, PRP, HydraFacial and laser-based skin treatments. Hair-transplant reviews often describe natural-looking growth, improved density and positive progress from three months to one year. Several customers also mention clean facilities, clear procedure explanations and supportive follow-up.
For skin care, HydraFacial reviews describe an instantly refreshed, cleansed and brighter feel. Customers also report improvement after carbon laser, Q Switch laser and RF treatment; one person with acne scars said a noticeable difference was already visible after three sessions. PRP feedback is generally positive on comfort and professionalism, although one package customer reported being left waiting for remaining sessions.
The main caution is payment transparency. Two April reviews describe unclear blood-test and Vitamin D charges, an alleged AED 549 deduction and a 14-day refund wait after a cancelled treatment. Another review reports a serious reaction after hair PRP and difficulty obtaining a refund, while a separate customer strongly criticised a hair-transplant outcome.
Before paying, ask for a written breakdown of every fee, refund condition, session entitlement and aftercare plan. Results and experiences appear uneven, so a detailed consultation matters.