Child-friendly care
Children’s visits can be reassuring: one review says a crying child became comfortable during the pediatric consultation.
Royal Phoenix Clinic Wasl Village
Al Qusais
Royal Phoenix Clinic is a multi-specialty medical clinic in Al Qusais, with review-backed strengths in family care and dentistry. Patients mention child-friendly consultations, clear explanations, and dental treatments including fillings, cleaning, whitening, and extractions.
Reputation Score
4.8
★★★★★
363 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Patients often describe doctors taking time to explain procedures, results, and treatment details patiently.
Gentle dentistry
Dental reviews describe fillings, cleaning, whitening, and extraction treatments as careful, comfortable, or painless.
Clean setting
Several visitors specifically mention a neat, spotless, or clean clinic environment.
Dental fillings
A patient reported having multiple tooth fillings without problems and praised the professional, friendly handling.
Physio guidance
Physiotherapy reviews mention posture correction and exercises that patients could continue using independently.
Quick lab work
One review describes the laboratory services as quick and reliable, useful if you are combining consultation and testing.
Polite reception
Front-desk staff are repeatedly described as communicative, cooperative, welcoming, and polite.
Tips for a Better Visit
Allow extra time. Build in a waiting buffer, especially for appointments, as one review reports a delay of more than an hour.
Confirm queue. Before settling in, ask reception how the patient list is being managed; another review mentions waits exceeding 20 minutes after appointment time.
Ask before tests. If you are paying yourself, confirm the test, necessity, and charge before it is performed.
Plan pharmacy delivery. Do not rely on same-day pharmacy delivery before evening; delivery was reported to start after 6.00pm.
Check medicine brands. If price matters, ask which medicine brands are stocked, since one review says economic brands were unavailable.
Request explanations. Ask the clinician to walk you through each step or result; clear, patient explanations are a recurring strength in the reviews.
Plan the visit
Practical details
wasl village Retail Center
Al Qusais Ind. Fifth, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Dental cleaning and polishing
Reviews describe careful, clearly explained cleaning and polishing with comfortable treatment and satisfactory results.
Teeth extraction
One dental visitor described a teeth extraction as an unusually comfortable experience.
Laser hair removal
A review describes the laser hair removal service as patient, friendly, and well explained when questions came up.
Chest X-ray
The clinic is mentioned for chest X-ray imaging, though one patient raised a concern about the interpretation and verification of the report.
Common Concerns
Long waits
Appointment delays can be substantial: one patient waited more than an hour because the patient list was poorly coordinated.
Pharmacy delays
The pharmacy reportedly starts delivery only after 6.00pm and was also described as slow.
Limited brands
One pharmacy review says economic medicine brands were not available.
Test transparency
A patient said an expensive ENT test was performed without proper explanation or approval, leading to an unexpected charge.
Report concern
One patient disputed a chest X-ray interpretation and urged the clinic to verify reports before sending them.
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The Bottom Line
Royal Phoenix Clinic in Al Qusais is a multi-specialty medical clinic with particularly detailed feedback about dentistry and family care. You can book pediatric consultations, dental cleaning and polishing, fillings, extractions, and other medical appointments; reviews also mention physiotherapy, laboratory work, and laser hair removal. The strongest pattern is patient handling.
Visitors describe doctors explaining procedures and reports clearly, dentists making fillings and extractions feel comfortable, and staff keeping the clinic clean. For children, one parent said a daughter who arrived crying became comfortable during the pediatric consultation. Dental patients also mention a spotless setting, thorough cleaning, a painless chipped-tooth filling, and careful support during treatment.
There are practical caveats. Waiting times are inconsistent: one patient waited more than an hour because of poor patient-list coordination, while another reported waiting over 20 minutes beyond the appointment time. 00pm, and no economic brands in stock.
If you are paying privately, confirm any proposed test and its cost before proceeding; one patient reported an unexpected 580 charge for an ENT test. A disputed chest X-ray interpretation also makes it sensible to clarify report findings with your treating doctor when something looks concerning.