Quick service
Several visitors describe the ordering and serving process as quick, smooth and well-timed.
Pizza Hut | Al Khail Gate
Al Quoz
Pizza Hut Al Khail Gate is a fast-food restaurant in Al Quoz for dine-in, carry-out or delivery, with pizza at the centre of the menu. Reviews point to hot, well-baked pizzas and quick, welcoming service, though late-night dining availability and occasional cleanliness issues are worth checking.
Reputation Score
4.8
★★★★★
603 ratings
Source: Google Maps
The Good Stuff
Hot pizza
Reviews mention pizza arriving hot and well baked, including one order served at the expected time.
Fresh food
One visit specifically praised the store for serving fresh, hot pizza.
Helpful staff
Customers describe the team as polite, welcoming, patient and accommodating during ordering and problem-solving.
Issue handling
A customer said a concern was handled promptly and the order was made right professionally.
Clean store
One review found the store very clean, adding to the positive dine-in experience.
What to Eat at Pizza Hut | Al Khail Gate How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Pizza Hut | Al Khail Gate, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Pizza Hut | Al Khail Gate got the most positive mentions in user reviews. Check them out!
Food 1
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Pizza Net +6
“However, seeing a pizza being thrown and placed off the round cutting board was concerning, especially since the preparation area appeared untidy and had visible crumbs, making it unclear how long they had been there.”
Positive 7Negative 1
Review excerpts
“However, seeing a pizza being thrown and placed off the round cutting board was concerning, especially since the preparation area appeared untidy and had visible crumbs, making it unclear how long they had been there.”January 2026
“Very good service... people was too helpful...i will visit again pizzahut al khail gate......and very good pizza testy yami.......wow outstanding 💞💞💞💞💞💞”March 2026
Tips for a Better Visit
Confirm seating. If visiting after 12:30am, call or check first because a review says the outlet switched to takeaway only.
Check tables. Before sitting down, check the table and ask for it to be cleaned if needed; cleanliness feedback is mixed.
Allow delivery time. For delivery, allow more time than the short distance suggests; one order took 50 minutes and arrived cold.
Ask about customisation. If you want a customised pizza, ask about the rules before paying or selecting a buy-one-get-one deal.
Plan the visit
Practical details
12th St
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 10:00 AM – 3:30 AM |
| Tue | 10:00 AM – 3:30 AM |
| Wed | 10:00 AM – 3:30 AM |
| Thu | 10:00 AM – 3:30 AM |
| Fri | 10:00 AM – 3:30 AM |
| Sat | 10:00 AM – 3:30 AM |
| Sun | 10:00 AM – 3:30 AM |
Common Concerns
Late dining
After 12:30am, one visitor found that only takeaway was available despite a later stated closing time.
Dirty tables
Two reviews mention tables needing cleaning, including a request that was not acted on.
Night service
One customer found the evening and night staff rude, leaving them uncomfortable and unwelcome.
Delivery delay
A delivery arrived after 50 minutes from less than a kilometre away, with the pizza reported cold.
Handling concern
A customer reported untidy preparation conditions and questioned food handling during a busy night.
DXB
LOCAL
LOCAL
The Bottom Line
Pizza Hut Al Khail Gate is a straightforward Al Quoz option for pizza, whether you are eating in, taking away or ordering for delivery. Reviews repeatedly mention tasty pizza, including fresh and hot pizzas and one order described as hot and well baked. Customers also mention helpful guidance with good combos, so it may be worth asking what combination suits your order before paying.
Service is the branch’s strongest theme. Multiple visitors describe quick, smooth ordering, polite staff and a welcoming atmosphere, while another said a concern was handled promptly and professionally. There is also a review calling the store very clean.
That said, the cleanliness picture is not completely consistent: other customers found dirty tables, and one late-night visit raised concerns about an untidy preparation area. Timing matters here. A review says that although the outlet was listed as closing at 3:30am, dine-in was no longer available after 12:30am.
Delivery may also need patience; one order took 50 minutes to travel less than a kilometre and arrived cold. If you want a customised pizza, clarify availability before choosing a buy-one-get-one deal, since one customer was told customisation was not allowed with that offer.