Equipment range
Customers describe a well-stocked source for pool equipment, including pumps, cleaners and products from major manufacturers.
PoolStore.ae | MAK Pools & Gardens
Al Quoz
PoolStore.ae | MAK Pools & Gardens is a swimming pool supply store in Al Quoz, serving both equipment buyers and customers needing ongoing pool or garden care. Reviews highlight help choosing pool-cleaning robots, sourcing pumps and handling maintenance, repairs and renovation work.
Reputation Score
4.6
★★★★★
475 ratings
Source: Google Maps
The Good Stuff
Useful advice
Staff take time to explain options, including which pool vacuum robot best suits your needs.
Fast delivery
Pool chemicals and ordered equipment can be delivered quickly, including urgent requests and hard-to-source pumps.
Technical work
Reviews praise knowledgeable teams for pump-room redesigns, smart pump switches and pool equipment installations.
Warranty repairs
A Dolphin pool cleaner under warranty was repaired and returned within one week.
Pool renovations
Customers report well-managed ret tiling and renovation projects, including one completed in two weeks.
Garden expertise
Garden customers value horticultural knowledge and a transformation from artificial grass to a greener garden.
Clear follow-up
Several reviews mention prompt replies, reliable onsite support and clear timelines for larger jobs.
Tips for a Better Visit
Check holidays. Before signing up for maintenance, ask how public-holiday visits are handled and whether skipped sessions are rescheduled.
Confirm access. If you will be away, confirm that access permits are renewed before holidays so scheduled maintenance can continue.
Ask options. For pump-room work, ask to see the available design options; one customer said several were provided before work began.
Request delivery. For urgent chemicals or equipment, ask whether quick delivery is available; reviews describe last-minute chemical and priority pump deliveries.
Compare costs. Get a quotation and compare it with alternatives, as customers describe the service as fair but not the cheapest.
Check warranty. If buying a cleaner, keep the warranty details: one Dolphin unit was repaired under its three-year warranty.
Plan the visit
Practical details
Umm Suqeim St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 9:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
Maytronics Daulphin M400 WB swimming pool cleaning robot
A customer bought this named Maytronics robot and praised the competitive rate and product guidance.
combo chiller / heater unit
A replacement pool chiller and heater with WiFi Smart Control was ordered and installed in under 24 hours.
pool maintenance
Long-term customers use the company for recurring pool maintenance, including cleaning, chemical balancing and equipment checks.
Common Concerns
Skipped visits
One customer reported missed maintenance sessions without notice, leaving the pool unusable during the holidays.
Holiday policy
A scheduled service was skipped on a public holiday without compensation or rescheduling.
Pump damage
A customer said an unattended tap flooded the garden and a technician broke the pool pump, with problems lasting months.
Higher pricing
Some customers say the service is not the cheapest or is more expensive than alternatives.
Communication lapse
One review describes a serious delay in finding a solution after the pump and flooding incident.
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The Bottom Line
ae | MAK Pools & Gardens is more than a shop for pool chemicals and equipment in Al Quoz. You can buy items such as pumps and pool-cleaning robots, arrange pool maintenance, or bring in the team for equipment installation and renovation work. Reviews repeatedly point to clear advice when choosing products and quick replies when a job needs sorting.
The strongest feedback is around ongoing care. Customers describe regular cleaning, balanced chemicals and equipment kept running smoothly, while larger jobs such as pump-room redesigns, ret tiling and chiller installation are praised for organised delivery. Garden maintenance is also part of the picture, with one long-term customer describing a neglected artificial-grass plot being turned into a greener garden.
There are important caveats. A few reviews report missed maintenance visits, including during holidays, without notice or rescheduling. Another alleges that an overflowing tap damaged a pump and flooded the garden, followed by months of unresolved communication.
Ask about holiday cover, access permits and escalation procedures before committing to a maintenance plan. Pricing is not consistently described as the lowest, so request a quotation. The trade-off, according to several customers, is responsive support and reliable follow-through when the service works as expected.