Clean cars
Several customers received clean, non-smoking cars with documents supplied and only minimal marks.
Rental Cars UAE | Barsha
Al Barsha
Rental Cars UAE | Barsha is a car rental agency in Al Barsha, with reviews highlighting clean cars, on-time delivery and occasional upgrades when a booked model is unavailable. It may suit monthly renters, but deposit refunds and vehicle substitutions deserve careful attention before booking.
Reputation Score
4.1
★★★★☆
438 ratings
Source: Google Maps
The Good Stuff
Punctual delivery
Some renters reported that delivery and collection were both on time.
Car upgrades
When the selected car was unavailable, some customers received an upgrade instead.
Clear handover
One customer found the process easy and appreciated a clear explanation of the rental details.
Monthly value
A month-long renter described the pricing as very good for the service received.
Tips for a Better Visit
Document condition. Photograph the car, mileage and any marks at handover; one renter relied on pictures and proof during a mileage dispute.
Confirm deposit. Ask in writing when and how the deposit will be returned, since reviews mention a 21-working-day promise and collection by cheque.
Confirm model. Reconfirm the exact model before arrival and ask what happens if it is unavailable; substitutions were reported even after payment.
Clarify airport pickup. If booking airport collection, confirm whether it means a vehicle handover or a transfer to an office for signing.
Check safety. Inspect warning lights, tyres, steering and service status before accepting the car, and raise problems immediately.
Plan the visit
Practical details
Al Barsha Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Nissan Patrol
A customer reported affordable pricing and a clean, ready-on-time Nissan Patrol booking.
MG 5
One first-time renter received an MG 5 described as clean, with minimal visible marks and punctual delivery.
Kia Pegas
A Kia Pegas renter reported a clean car with minimal marks and on-time delivery and collection.
Geely
A month-long Geely rental was described by one customer as clean, new and well priced.
Common Concerns
Deposit delays
Multiple customers reported waiting weeks or months for deposits, despite being told refunds would take 21 working days.
Car substitutions
Several renters received a different, often smaller model than the one booked.
Vehicle condition
Reviews describe dirty cars, cigarette smells, warning lights, alignment problems and overdue servicing.
Poor communication
Customers reported unanswered calls and messages, particularly when asking about refunds or vehicle problems.
Airport waits
One airport customer waited an hour for collection and then had to travel to an office to complete the paperwork.
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The Bottom Line
Rental Cars UAE | Barsha gives you the basics of a Dubai car hire: customers mention models such as the Nissan Patrol, MG 5, Kia Pegas and Geely, with delivery, collection and longer rentals also appearing in the reviews. Some describe clean, non-smoking cars, straightforward handovers and cars arriving on time. A few customers also received an upgrade when their booked model was unavailable.
The important qualification is the inconsistency. Other renters were handed smaller or different cars, including a Geely after paying for a Mazda, while complaints describe dirty vehicles, cigarette smells, warning lights, poor alignment and overdue servicing. Airport collection may involve waiting for a driver and travelling to an office to complete paperwork, rather than collecting the car directly at the terminal.
Deposit handling is the biggest risk mentioned. Customers describe refunds taking 50 days, two months or more, despite a stated 21-working-day period; some say they received little response and had to escalate through consumer protection or a broker. Before accepting the car, confirm the model, photograph its condition, and get the refund method, timing and collection location in writing.
The agency has helpful-service reviews, but the deposit and communication complaints are serious enough to weigh carefully against the attractive rates.