Vehicle condition
Many renters received clean, smooth-driving and well-maintained cars, including an almost-new vehicle for a 10-day rental.
Rental Cars UAE
M-05
Rental Cars UAE is a car leasing service in M-05, with reviews highlighting clean vehicles, airport transfers and delivery to homes or other locations. Customers also refer to the operator as Amex Car Rental, so confirm the company name and refund terms before booking.
Reputation Score
4.1
★★★★☆
698 ratings
Source: Google Maps
The Good Stuff
Delivery service
Some bookings include convenient delivery and collection; one airport handover was completed earlier when the renter’s flight arrived ahead of schedule.
Easy handover
Several reviews describe pickup and return as quick, easy and hassle-free, including home delivery the next day.
Customer follow-up
The team reportedly checks in during longer rentals to ask whether the car is performing well or whether help is needed.
Vehicle replacement
One renter disliked the first car but received an almost-new replacement within a day after contacting management.
Long-term use
A customer who had used the company for six years said vehicles were consistently clean, maintained and as described.
Tips for a Better Visit
Confirm deposit. Ask whether the deposit is pre-authorised or charged, the stated refund timeline and the exact refund method before paying.
Inspect thoroughly. Photograph the vehicle, dashboard warnings, tyres and existing damage at handover and return; one renter filmed the drop-off condition for protection.
Verify model. Confirm the exact booked class and model before accepting delivery, since reviews report lower-class or alternative cars being supplied.
Allow buffer. Build extra time into airport or home delivery plans; one customer waited more than an hour despite booking a week ahead.
Get terms written. Keep the quoted rental price and any upgrade or extra-fee agreement in writing before collection, not only when the deposit is returned.
Plan the visit
Practical details
BIN THANI AVENUE
Al Garhoud - M 05, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Hyundai Creta
A renter specifically described the Hyundai Creta as comfortable, clean and easy to drive.
Geely Emgrand:2024 Model
The 2024 Geely Emgrand was praised in one review for smooth driving and prompt after-sales service.
Geely saloon car
One customer hired a Geely saloon for three months and planned to extend the rental by another two months.
24\7 support
A review advertises round-the-clock support alongside timed delivery and pickup, though communication problems are reported elsewhere.
Common Concerns
Deposit delays
Multiple renters report waiting weeks or months for refundable deposits, including an AED 2,000 deposit still outstanding after three months.
Poor communication
Reviews describe unanswered calls, emails and WhatsApp messages, especially after the vehicle was returned.
Vehicle mismatch
Some customers received a lower-class or different vehicle than the one booked, sometimes at the same price.
Delivery delays
One Yango booking scheduled for 11:00 arrived close to 3:00, with the customer repeatedly chasing updates.
Condition checks
A minority of reviews report serious issues at handover, including a tyre-pressure warning, broken headlight and weak rear air conditioning.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 2000
refundable security deposit
“It has been more than 3 months since I returned the car and I am still waiting for my AED 2000 deposit refund”Google review · May 2026
1000 AED
security deposit
“I have paid a deposit of 1000 AED which should be paid back 30 days after the car returning date”Google review · January 2026
AED 1,350 + VAT
rental amount
“The agreed rental amount was AED 1,350 + VAT, yet I was charged higher amounts without any prior notice or approval”Google review · April 2026
50 AED
cleaning fee
“Instead, I was informed I would be charged 50 AED for cleaning, allegedly due to “bird dirt,” despite the car being dirty when it was handed to me”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Rental Cars UAE is a car leasing service in M-05, and the reviews show two very different sides. When things go well, customers can book vehicles such as a Hyundai Creta, a Geely Emgrand or a Geely saloon, with delivery, airport pickup and collection arranged around the rental. Several renters received clean, comfortable cars and described handover as quick and straightforward.
The service can be convenient for short stays and business use. One customer used a well-maintained car for daily trips between Dubai business districts and construction sites, while another long-term renter extended a three-month Geely saloon booking by two months. Follow-up during the rental and replacement of an unwanted car were also reported positively.
The major caution is the security deposit. Numerous dated reviews describe AED 1,000 or AED 2,000 deposits taking 50 days, two months or nearly three months to return, with calls, emails and WhatsApp messages unanswered. Some customers were told to collect a cheque from the office instead of receiving the money back through the original payment method.
There are also reports of late delivery, substitute vehicles and cars arriving with warning lights or damage. Photograph the car, confirm its exact class, and get the deposit process and all charges in writing before accepting the booking.