Frame guidance
Several reviews describe patient, face-shape-aware help when comparing frames, including for children.
Rivoli EyeZone - Optical & Sunglasses store - Mall of the Emirates
Al Barsha
Rivoli EyeZone is an optical and sunglasses shop in Al Barsha’s Mall of the Emirates, where you can arrange an eye test, shop for frames or sunglasses, and order prescription lenses. Reviews point to patient frame guidance and help with less usual requests such as customized coloured lenses.
Reputation Score
3.9
★★★★☆
101 ratings
Source: Google Maps
The Good Stuff
Eye testing
A reviewer praised the time taken to conduct an eye test accurately rather than rushing through it.
Lens sourcing
The store handled a difficult customized coloured-lens request by sorting through and sourcing multiple options.
Insurance help
One customer found the insurance approval process straightforward with store guidance.
Quick adjustment
A bent Ray-Ban frame was adjusted free of charge in about five minutes.
Tips for a Better Visit
Check collection. Inspect the lenses and prescription details at collection; one customer said repeated checking prevented an incorrect set being taken home.
Confirm deadlines. If you are travelling, get the promised delivery date confirmed clearly and allow a backup; urgent orders have reportedly missed their deadlines.
Verify email. Before leaving after an eye test, confirm the email address and wait for the prescription if you need it urgently.
Clarify warranty. Ask for the warranty duration and repair process in writing before buying premium frames, as one Bvlgari buyer received conflicting information.
Check RTA data. After an RTA eye test, verify that the uploaded result is correct before relying on it for your licence application.
Plan the visit
Practical details
J-16 First Floor, Opposite Marks & Spencer
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 1:00 AM |
| Tue | 10:00 AM – 1:00 AM |
| Wed | 10:00 AM – 1:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
Meta glasses
A customer bought Meta glasses with progressive lenses, though the review later reported persistent vision problems.
Progressive lenses
Progressive lenses were purchased alongside Meta glasses in a review describing repeated attempts to resolve unclear vision.
Versace sunglasses
A customer bought Versace sunglasses and described receiving what they considered an especially good deal.
Maui Jim sunglass
Maui Jim sunglasses are mentioned in a review praising consultative help during the purchase.
Common Concerns
Progressive issues
One customer reported returning ten times over two months after progressive glasses remained unclear and unresolved.
Repair handling
A customer with 2,000+ AED Bvlgari glasses said a loose arm was only tightened, without a clear replacement route.
Refund delays
A returned sunglasses order reportedly remained unpaid after promised cash and bank-transfer refunds.
RTA error
One reviewer said incorrect eye-test data was uploaded to the RTA, forcing a second test and payment.
Prescription delivery
A tourist reported two failed attempts to receive a prescription by email after the address was entered incorrectly.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 1500 aed
frames
“There is a variety of choice, but the prices for frames are around 1500 aed”Google review · May 2024
DXB
LOCAL
LOCAL
The Bottom Line
Rivoli EyeZone at Mall of the Emirates is an optical and sunglasses shop serving Al Barsha shoppers. You can have your eyes tested, choose prescription frames, buy branded sunglasses, or order lenses. Reviews also mention progressive lenses, Meta glasses and customized coloured lenses, including one request that required the team to sort through several options.
The strongest pattern is hands-on help during selection. Customers describe staff taking time to match frames to face shape, helping children choose, explaining lens benefits and guiding insurance approvals. There is also a useful small-service example: a bent Ray-Ban frame was adjusted free in about five minutes.
The main caution is after-sales reliability. Reviews report delayed deliveries, missed collection promises, an unpaid refund, incorrect RTA test data and prescription glasses that stayed unclear after ten visits. A premium Bvlgari buyer also described a loose arm and conflicting warranty information.
These are not minor inconveniences if you are travelling or depend on glasses daily. For a smoother visit, confirm delivery dates, warranty coverage and the repair route before paying. Check the finished lenses carefully at collection, and verify that any prescription or RTA result has been sent correctly before leaving.