Eye testing
Eye examinations are described as detailed, with questions about the customer’s profession and clear explanations of the results.
Rivoli EyeZone Optical & Sunglasses Store - Oasis Centre
Al Quoz
Rivoli EyeZone Optical & Sunglasses Store in Al Quoz is an optician for eye examinations, prescription glasses, sunglasses and contact lenses. Reviews highlight detailed testing, practical frame guidance and quick fulfilment, including RTA-related eye tests and licence renewal support.
Reputation Score
4.6
★★★★★
111 ratings
Source: Google Maps
The Good Stuff
RTA support
The store has handled driving-licence renewal eye tests and completed the online RTA renewal process during the visit.
Fast orders
Several reviews mention short turnaround times, including glasses prepared within three working days and special-order contacts within 24 hours.
Frame guidance
Customers say staff patiently narrow down frames and explain lens choices, including options suited to face shape and individual needs.
Minor repairs
A glasses repair was completed earlier than promised and without an additional charge, according to one customer.
Insurance help
One customer received help confirming insurance coverage and completing the forms, with glasses and frames selected within the covered amount.
Tips for a Better Visit
Confirm documents. If you need contact lenses or an RTA eye test, ask in advance which prescription and paperwork are required.
Ask about offers. Check current promotions before paying; one customer reported 20% off both lenses and frames.
Check timing. Ask for the promised collection date. Reviews mention glasses ready in three working days and new glasses arriving in four days.
Use insurance. Bring your insurance details and ask the store to confirm coverage and provide stamped forms before finalising the order.
Clarify refunds. For expensive sunglasses, confirm the defect, warranty and refund process in writing before completing the purchase.
Try lenses. If your prescription is high or you are new to contacts, ask whether trial lenses are available before committing.
Plan the visit
Practical details
Ground Floor, Next to Damas Jewellery, Oasis Centre
Al Qouz First - Al Quoz, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Contact lenses
Customers mention both routine contact-lens purchases and special-order lenses completed quickly.
Tom Ford sunglass
A customer bought a Tom Ford sunglass but later reported a manufacturing defect and a difficult refund experience.
Emporio Armani
An Emporio Armani pair prompted a discussion about regular versus polarised eyewear and fit.
Digital glasses
One customer was shown digital glasses as a lens option and considered the result affordable and good quality.
Common Concerns
After-sales
A review describes a defective Tom Ford sunglass and an unresolved refund dispute, with the customer reporting poor follow-up.
Limited designs
One customer found the frame selection too limited for smart or unusual designs and wanted more lesser-known options.
Lens comfort
One customer still felt uncomfortable after wearing newly purchased lenses for three weeks and questioned the lens type.
Higher prices
A customer found the glasses expensive, even while considering their comfort worthwhile.
Prescription checks
One contact-lens enquiry became uncomfortable when a prescription and insurance details were requested unexpectedly.
DXB
LOCAL
LOCAL
The Bottom Line
Rivoli EyeZone at Oasis Centre is a practical stop for eye tests, prescription glasses, sunglasses and contact lenses. Customers describe detailed examinations, patient frame guidance and useful explanations of lens choices. The store also handles RTA eye tests and online driving-licence renewals, which can make a routine renewal easier to complete in one visit.
Turnaround is a recurring strength. Reviews mention special-order contacts fitted within 24 hours, glasses ready in three working days and another pair delivered in four days. Insurance support is another useful detail: one customer said the team confirmed coverage, selected glasses within the allowance and supplied stamped forms.
Offers can also change the final cost, so it is worth asking before you pay. The selection is not universally seen as broad enough for unusual or lesser-known frame designs, and one customer found prices high. More importantly, check the after-sales process carefully for costly sunglasses: a review reports a defective Tom Ford pair and a disputed refund.
Another customer remained uncomfortable with new lenses after three weeks. Confirm prescription requirements, lens suitability, warranty terms and the promised collection date before placing an order.