Difficult Shipments
Customers say the team has recovered shipments stuck in customs and handled cases other agents considered impossible.
Port Saeed
Ryan Worldwide is a customs broker in Port Saeed handling shipping and logistics for Dubai and international customers. Reviews point to customs clearance for difficult or time-critical shipments, along with door-to-door delivery and help with cosmetic product registration.
Source: Google Maps
Customers say the team has recovered shipments stuck in customs and handled cases other agents considered impossible.
Customers regularly describe frequent updates throughout clearance, delivery and other complicated shipment steps.
The service can cover paperwork, customs clearance and real-time shipment tracking rather than leaving customers to coordinate each step.
A chemical shipment was cleared and delivered with permits within 24 hours, according to one customer.
A customer received an itemised quotation with VAT and customs calculated, and unused funds were returned after third-party charges were known.
Request Itemisation. Ask for an itemised quotation showing VAT, customs and expected third-party charges before proceeding.
Confirm Permits. For chemical or other regulated shipments, confirm the required permits and who will secure them before dispatch.
Prepare Documents. Ask what paperwork is needed upfront; one customer received recommendations on the correct customs-clearance documents.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
The Importer of Record service helped a customer clear a consignment without having a registered UAE company.
Reviews mention door-to-door arrangements for shipments and personal belongings, including delivery to the customer’s home.
The company has also handled repair-and-return customs documentation after a customer encountered problems with another courier.
One reviewer alleged that a quoted 10k job became 40k through extra expenses and said their questions went unanswered.
The Bottom Line
Ryan Worldwide is a customs broker in Port Saeed for import, export and delivery work. Customers use it for customs clearance, including shipments stuck at customs, vehicle imports, personal cargo and time-critical consignments. Reviews also mention door-to-door shipping, cosmetic product registration and the Importer of Record service for businesses without a UAE-registered company.
Communication is the clearest strength. Customers describe being updated through tricky clearances, receiving help with paperwork and, in one case, tracking a shipment in real time. A chemical shipment was cleared and delivered with permits within 24 hours, while another customer said a week-long customs hold was resolved in a day.
The business also handles unusual cases: repair-and-return shipments, passenger-carried export documentation, cargo from China and vehicles including Bentley and Ferrari. Several reviewers appreciated support outside normal working hours, which could matter when a shipment is already held up. There is one important pricing caution.
A reviewer said a 10k job became 40k after extra expenses and that follow-up questions were unanswered. Get the costs itemised in writing, including VAT, customs and possible third-party charges, before authorising the work.