Guitar setups
Customers describe careful setups, including saddle-height adjustments that made an acoustic guitar easier to play.
Sadek Music - Dubai Mall branch
Downtown Dubai
Sadek Music is a musical instrument store in Dubai Mall, Downtown Dubai, where shoppers can browse guitars from beginner to high-end models and get hands-on help with setups and repairs. Reviews particularly point to its acoustic guitar selection, string changes and careful instrument maintenance.
Reputation Score
4.4
★★★★☆
570 ratings
Source: Google Maps
The Good Stuff
Repair work
Repairs can be quick: one semi-acoustic guitar was fixed and ready the next morning rather than after a week.
Guitar range
The shop carries guitars from beginner to high-end models, with branded instruments displayed on sliding walls.
String help
Staff have helped customers choose suitable string gauges and even supplied a missing tuning-peg screw during a string change.
Instrument care
A badly cracked guitar was fixed, restrung and polished with wood oil at what the customer considered an affordable price.
Try before buying
One review says shoppers could sit and play a guitar until satisfied without staff hovering over them.
Tips for a Better Visit
Request setup. If your guitar feels uncomfortable, ask about a setup or saddle adjustment; one review says it made the strings easier on the arm.
Choose strings. Bring your acoustic guitar in and ask which string gauge suits it; the shop can fit the strings and make related adjustments.
Check refund. Tourists should confirm that tax-refund registration is completed before leaving with an acoustic guitar.
Explore walls. Look beyond the main display: a review says many branded guitars are stored on distinctive sliding walls.
Ask turnaround. For repairs, ask when the instrument will be ready; one semi-acoustic repair was completed overnight, sooner than another shop suggested.
Plan the visit
Practical details
Financial Centre road Dubai Mall - 2 level Next to Food Court and cinema, Cinema Parking, P7 Metro Station
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Martin D-16E All-Mahogany
A customer bought this Martin model at a reported 24% discount and collected it from the Dubai Mall branch for a surprise gift.
Taylor 314ce 50th anniversary builder edition
One shopper compared several acoustic guitars before choosing this Taylor anniversary model.
Alambra
A customer purchased an Alambra after the team cleaned two existing guitars and helped with instrument care.
Gibson Les Paul Custom
Reviews mention maintenance of a Gibson Les Paul Custom as well as a later Gibson purchase.
Marshall Amps
A long-time customer reported buying two Marshall amplifiers alongside guitars and accessories.
TLM 103
One customer said the team fixed their TLM 103 at no charge.
Common Concerns
Tax refund
A tourist buying an acoustic guitar said the promised airport tax-refund registration was not completed or explained proactively.
Return dispute
One customer reported that a salesman refused to discuss a return or ask a manager, followed by no response to a detailed email.
Gibson issue
A customer said resolving a Gibson problem was difficult and complained that the same products appeared at different prices through Virgin.
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The Bottom Line
Sadek Music is a guitar-focused musical instrument store inside Dubai Mall, Downtown Dubai. You can shop for acoustic and electric guitars, replace strings, arrange setups and bring in instruments for repairs. The selection ranges from beginner models to high-end and signature guitars, while reviews also mention Taylor, Gibson, Alhambra and Marshall equipment.
The strongest reason to visit is the hands-on technical help. Customers describe string-gauge advice, saddle-height adjustments, scratch removal and full care for older instruments. One semi-acoustic guitar was repaired by the next morning, and another cracked guitar was fixed, restrung and polished with wood oil.
The displays are worth exploring too: one reviewer found branded guitars tucked behind sliding walls, and shoppers said they were allowed to sit and play before deciding. Service is not completely consistent. A tourist reported that promised tax-refund registration was not completed, while another customer described a difficult return dispute.
A separate Gibson buyer had trouble getting an issue resolved and raised concerns about differing prices at Virgin. If you are buying as a tourist or dealing with an expensive instrument, confirm the paperwork, price and after-sales arrangements before leaving.