Juicy burgers
The ShackBurger is repeatedly praised for its juicy, flavorful patty and well-cooked finish.
Shake Shack
Jumeirah
Shake Shack is a counter-serve hamburger restaurant in Jumeirah serving fast-food favourites with a more gourmet spin. Reviews particularly highlight the juicy ShackBurger, rich shakes and concretes, and a spacious setting that works well for family meals.
Reputation Score
4.2
★★★★☆
1,390 ratings
Source: Google Maps
The Good Stuff
Rich shakes
Shakes and concretes are described as especially creamy and rich, making them a strong reason to add dessert.
Family space
The branch is described as big and spacious, with enough room for family gatherings.
Polite service
Several reviews mention friendly, attentive staff, including quick and polite service during an ice-cream visit.
Iftar timing
One iftar visit received burgers warm and precisely timed for the meal.
What to Eat at Shake Shack How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Shake Shack, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Shake Shack got the most positive mentions in user reviews. Check them out!
Food 10
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Cheese fries Net +1
“Hot chicken burger was nice, cheese fries were the only great thing.”
Positive 1Negative 0
Review excerpts
“Hot chicken burger was nice, cheese fries were the only great thing.”July 2023
-
Chocolate custard Net +1
“A huge shoutout to Andy for the warm service and a delightful sample of chocolate custard 🙌🏽”
Positive 1Negative 0
Review excerpts
“A huge shoutout to Andy for the warm service and a delightful sample of chocolate custard 🙌🏽”August 2023
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Double cheese burger without bun with lettuce wrap Net +1
“I ordered double cheese burger without bun with lettuce wrap the taste was good.”
Positive 1Negative 0
Review excerpts
“I ordered double cheese burger without bun with lettuce wrap the taste was good.”December 2021
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Dubai chocolate ice cream Net +1
“The Dubai chocolate ice cream is just amazing!”
Positive 1Negative 0
Review excerpts
“The Dubai chocolate ice cream is just amazing!”March 2025
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Fries loaded with cheese Net +1
“I love the milkshake and the fries loaded with cheese.”
Positive 1Negative 0
Review excerpts
“I love the milkshake and the fries loaded with cheese.”February 2026
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Hot chicken burger Net +1
“Hot chicken burger was nice, cheese fries were the only great thing.”
Positive 1Negative 0
Review excerpts
“Hot chicken burger was nice, cheese fries were the only great thing.”July 2023
-
Mushroom burger Net +1
“Mushroom burger was delicious.”
Positive 1Negative 0
Review excerpts
“Mushroom burger was delicious.”February 2023
-
Pistachio ice cream Net +1
“On a personal note, I finally had the chance to try the pistachio ice cream, and I just wanted to say it was truly outstanding. It was a perfect ending to the meal.”
Positive 1Negative 0
Review excerpts
“On a personal note, I finally had the chance to try the pistachio ice cream, and I just wanted to say it was truly outstanding. It was a perfect ending to the meal.”September 2025
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Shackburger Net +1
“The ShackBurger is always juicy, flavorful, and cooked to perfection.”
Positive 1Negative 0
Review excerpts
“The ShackBurger is always juicy, flavorful, and cooked to perfection.”November 2025
-
Single shack burger Net +1
“I get the single shack burger and strawberry mint lemonade. Perfect fast food treat that is actual mouth watering.”
Positive 1Negative 0
Review excerpts
“I get the single shack burger and strawberry mint lemonade. Perfect fast food treat that is actual mouth watering.”March 2019
Honorable mentions (1)
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Smoke shack double Net +1
“If you haven’t had the Smoke Shack Double, you’re missing out on life. Hands down the best burgers ever but a lil expensive. 50dhs for double patty.”
Positive 1Negative 0
Review excerpts
“If you haven’t had the Smoke Shack Double, you’re missing out on life. Hands down the best burgers ever but a lil expensive. 50dhs for double patty.”May 2023
Drinks 6
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Chocolate shake Net +1
“As expected, they absolutely loved the meal—the burgers, fries, and chocolate shake were a huge hit with them!”
Positive 1Negative 0
Review excerpts
“As expected, they absolutely loved the meal—the burgers, fries, and chocolate shake were a huge hit with them!”September 2025
-
Oreo milkshake Net +1
“Oreo milkshake was good too rest of the burgers were not good.”
Positive 1Negative 0
Review excerpts
“Oreo milkshake was good too rest of the burgers were not good.”July 2023
-
Pepsi Net +1
“Delicious burgers the best Pepsi taste I dont know why.”
Positive 1Negative 0
Review excerpts
“Delicious burgers the best Pepsi taste I dont know why.”July 2021
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Shake stack Net +1
“Had the Shake Stack... One of the best food that I've ever put in my mouth... Plump, juicy beef patty, flooded with melted cheese and topped with a deep fried breaded portobello mushroom...”
Positive 1Negative 0
Review excerpts
“Had the Shake Stack... One of the best food that I've ever put in my mouth... Plump, juicy beef patty, flooded with melted cheese and topped with a deep fried breaded portobello mushroom...”December 2019
-
Soda (coke) Net +1
“The food was really good and yummy 😋 the fries was also awesome and tasty, its soda (coke) was of high quality, i didnt like the shroom layer of it which was supposed to be mushrooms filled with cheese and then fried, it was a bit soggy.”
Positive 1Negative 0
Review excerpts
“The food was really good and yummy 😋 the fries was also awesome and tasty, its soda (coke) was of high quality, i didnt like the shroom layer of it which was supposed to be mushrooms filled with cheese and then fried, it was a bit soggy.”January 2018
-
Strawberry mint lemonade Net +1
“I get the single shack burger and strawberry mint lemonade. Perfect fast food treat that is actual mouth watering.”
Positive 1Negative 0
Review excerpts
“I get the single shack burger and strawberry mint lemonade. Perfect fast food treat that is actual mouth watering.”March 2019
What to Avoid (1)
Drinks 1
-
Cherry lemonade Net −1
“I tried the cherry lemonade, it was a bit sour so if you like sour things you will like it.”
Positive 0Negative 1
Critical review excerpts
“I tried the cherry lemonade, it was a bit sour so if you like sour things you will like it.”June 2021
Tips for a Better Visit
Allow time. Build in extra time for burgers, particularly if ordering during a busy period, as one visit took nearly 30 minutes.
Confirm allergies. If allergies are involved, state them clearly and confirm the completed order before eating.
Try jalapeño. Jalapeño burgers are specifically recommended by one regular reviewer as a juicier, more delicious choice.
Expect smaller. Come expecting a smaller burger than at some fast-food chains, especially if portion size matters to you.
Late visits. A 2023 review described the branch as open 24/7, but check current hours before relying on a late-night visit.
Plan the visit
Practical details
Mercato Centre
Jumeirah - Jumeira First, Dubai
| Mon | 6:00 AM – 3:00 AM |
| Tue | 6:00 AM – 3:00 AM |
| Wed | 6:00 AM – 3:00 AM |
| Thu | 6:00 AM – 3:00 AM |
| Fri | 6:00 AM – 3:00 AM |
| Sat | 6:00 AM – 3:00 AM |
| Sun | 6:00 AM – 3:00 AM |
Common Concerns
Allergy concern
One serious review says an allergy request was ignored and cheese was added, so dietary requirements need careful confirmation.
Long waits
A customer waited nearly 30 minutes for two burgers even though the restaurant was not busy.
Order errors
Delivery reviews include wrong meals after long waits, including a nearly 50-minute order.
Uneven fries
Fries are a recurring weak point in some reviews, with complaints about them being lumpy, cold or tasting of old oil.
Small portions
Hamburgers may feel smaller than standard fast-food portions, which makes the pricing feel high to some diners.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
50dhs
Smoke Shack Double
“50dhs for double patty”Google review · May 2023
DXB
LOCAL
LOCAL
The Bottom Line
Shake Shack in Jumeirah is a counter-serve hamburger restaurant where you can order burgers, fries, frozen custard and shakes. The reviews most often point to the ShackBurger, Smoke Shack Double, hot chicken burger and creamy shakes or concretes. The ShackBurger is praised for its juicy patty, soft potato bun and full flavour, while shakes are often treated as the highlight of the meal.
The atmosphere has appeal beyond a quick bite. One review calls the branch big and spacious for family gatherings, while another describes a quiet, relaxing morning with plenty of seating. Staff are often described as polite and attentive, and one iftar visit specifically praised burgers arriving warm and on time.
There are some important caveats. Portions can feel small compared with standard fast-food burgers, so the pricing may seem high; one review mentions 50dhs for the Smoke Shack Double. Fries are inconsistent, with reports of cold, lumpy or stale-tasting fries.
Delivery has also produced long waits and wrong meals. If you are taking food away, check the order before leaving, and confirm allergy requests carefully.