Open Play
Dogs can play and socialise in open grounds rather than being kept in cages.
Shasha's Haven
Al Garhoud
Shasha's Haven is a family-owned pet boarding service in Al Garhoud for dogs and cats, with daycare and open play areas. Reviews also highlight grooming, including a spaniel’s summer cut, while daily photo and video updates help owners keep track during holidays.
Reputation Score
4.7
★★★★★
121 ratings
Source: Google Maps
The Good Stuff
Regular Updates
Owners commonly receive photos and videos during stays, sometimes several times a day.
Clean Facility
Reviews describe the boarding areas as clean, spacious, organised and regularly cleaned.
Cat Areas
Cats have dedicated spaces with shelves and room to spend time outside smaller cubicles.
Grooming
Boarding can be paired with grooming; one spaniel returned with a new summer cut.
Flexible Care
The service has accommodated sudden travel, extra days and a same-day kitten drop-off.
Tips for a Better Visit
Request Updates. Ask whether daily photos and videos are included; several owners found them reassuring during travel.
Share Medical Details. Give the team your pet’s vaccination and medical history before boarding so care and group safety can be assessed.
Ask About Play. If socialisation matters, confirm the play arrangement: reviews describe open areas, separate sections and time outside cages.
Clarify Grooming. If booking cat grooming, discuss handling and supervision beforehand because two reviews report grooming-related injuries.
Check Availability. Grooming availability can be difficult to find, so check bookings before arriving for a cleanup.
Plan the visit
Practical details
Warehouse 3 - 14 7A Street
Umm Ramool, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 7:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | 8:00 AM – 7:00 PM |
Common Concerns
Grooming Injury
One reviewer reported severe injuries to a cat after grooming and sought veterinary treatment.
Cat Grooming
Another reviewer said their cat was injured during grooming and criticised the handling and response.
DXB
LOCAL
LOCAL
The Bottom Line
Shasha’s Haven is a dog-and-cat boarding service in Al Garhoud that also handles daycare and grooming. The strongest recurring detail is the open setup: dogs can play and socialise rather than staying in cages, while cat areas include shelves and time outside smaller cubicles. That makes it worth considering for owners who want more activity than conventional kennel boarding.
Communication is another clear advantage. Reviews describe daily or multiple-times-daily photos and videos, and some dog stays ended with a “doggy report card” covering food, sleep, favourite activities and new playmates. The facility is repeatedly described as clean, spacious and regularly maintained.
Grooming is available too; one spaniel returned with a summer cut, making the service a practical one-stop option. There is an important caution for cat owners. Two April 2024 reviews report injuries connected to grooming, including one account of a cat needing urgent veterinary attention.
Those reports conflict with other reviews praising gentle grooming, so ask detailed questions about handling, supervision and what happens if your cat becomes distressed before booking that service. For boarding, share vaccination and medical information in advance, and confirm the update schedule and play arrangements that suit your pet.