Buying clarity
Buyers describe clear inspections, paperwork and cars matching their descriptions, with no pressure reported in several purchases.
SilberArrows - Mercedes-Benz Sales, Service & Lease
Al Quoz
SilberArrows is an independent Mercedes-Benz sales, service and lease business in Al Quoz. Customers use it to buy used and newer Mercedes models, maintain everything from daily drivers to oldtimers, and arrange practical touches such as vehicle collection or home delivery.
Reputation Score
4.8
★★★★★
509 ratings
Source: Google Maps
The Good Stuff
Clear updates
Service customers often receive regular progress updates, including WhatsApp communication and delivery back to their home.
Thorough diagnosis
A persistent AMG E63 S issue was investigated with two specialist assessments, without an added charge.
Same-day repairs
Some urgent jobs, including a dead battery, were collected, repaired and returned on the same day.
Oldtimer care
Reviews specifically mention Mercedes-quality maintenance for older and classic cars.
Free checks
At least one customer received a thorough inspection without being charged.
Competitive service
A 2009 W211 repair was completed in a day, with detailed before-and-after inspection reports and pricing described as competitive.
Tips for a Better Visit
Request reports. For larger repairs, ask for before-and-after inspection reports; one customer received both.
Ask about pickup. If your car cannot be driven, ask whether collection and return can be arranged; a battery breakdown was handled this way.
Discuss priorities. For an older car, ask the workshop to separate urgent repairs from work that can wait and plan the spend in stages.
Request updates. Ask for messaging updates during the job, since customers specifically valued regular communication about work in progress.
Ask about packages. When buying a Mercedes, check whether a service package can be added alongside the vehicle purchase.
Plan the visit
Practical details
Al Manara St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 7:00 PM |
| Tue | 8:00 AM – 7:00 PM |
| Wed | 8:00 AM – 7:00 PM |
| Thu | 8:00 AM – 7:00 PM |
| Fri | 8:00 AM – 7:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | 10:00 AM – 5:00 PM |
Popular Mentions
service package
Some buyers add a service package when purchasing a Mercedes.
change of break pads
A customer reported full service and a brake-pad change completed within one day.
Mercedes A35
The Mercedes A35 is one of the specific models customers mention buying from the business.
Pirelli PZero tyres
A buyer reported replacement front tyres with new Pirelli PZero tyres after delivery.
Common Concerns
Uneven interaction
One leasing customer found an inspection interaction poor and unenthusiastic before another team resolved the issue.
Restoration costs
Classic Mercedes restoration can become expensive, so staged repairs may be important for budget control.
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The Bottom Line
SilberArrows in Al Quoz combines Mercedes-Benz sales, servicing and leasing. You can buy models ranging from a used G500 or GLE to performance cars, arrange routine maintenance or repairs, and ask about vehicle collection and return. The reviews make the business especially interesting for Mercedes owners who want sales and workshop support in one place.
The strongest pattern is careful communication. Buyers mention clear inspections and paperwork, cars matching their descriptions, and smooth registration and delivery. Workshop customers describe WhatsApp updates, clean returned cars and same-day solutions for jobs such as brake-pad replacement or a dead battery.
One complex AMG E63 S problem was referred to two specialists without an additional charge, while an older W211 repair came with detailed before-and-after reports. There are a couple of cautions. One leasing customer found an initial inspection interaction poor and unenthusiastic, although the issue was later fixed the same day.
Classic-car restoration can also be expensive, so it is worth asking for repair priorities and a staged plan before work begins. Customers have also mentioned ceramic coating, service packages and maintenance for oldtimers, making those useful options to ask about when buying or booking.