NOC Support
A time-sensitive NOC was delivered quickly despite repeated calls and a tight deadline.
Stratum Owners Association Management
Barsha Heights
Stratum Owners Association Management is a corporate office handling building and owners’ association matters in Barsha Heights. Reviews mention help with NOCs, fit-out requests and move-in or move-out approvals, though communication and follow-up vary sharply by building.
Reputation Score
3.0
★★★☆☆
818 ratings
Source: Google Maps
The Good Stuff
Fit-out Help
When the app failed, the team guided the resident and coordinated with facilities staff in parallel.
Fast Resolution
One resident reported clear communication, quick response and a complaint resolved sooner than expected.
Process Support
An owner described the team as responsive and helpful in simplifying complicated management processes.
Tips for a Better Visit
Allow Time. Start NOC requests well ahead of deadlines; one EV-charger request took two months to receive a reply.
Avoid Weekends. For moving furniture, check office hours first because approvals may not be available during the two days the office is closed.
Keep Receipts. Retain payment receipts and request written confirmation, as one resident later disputed a card payment made at the office.
Confirm Approvals. Before booking movers, verify that every move-out approval is valid and understood; one resident had approved paperwork but was still stopped.
Plan the visit
Practical details
Grosvenor business tower, Barsha heights, 74599 - office no 912
Al Thanyah First - Barsha Heights, Dubai
| Mon | 8:00 AM – 1:30 PM, 2:30 PM – 5:00 PM |
| Tue | 8:00 AM – 1:30 PM, 2:30 PM – 5:00 PM |
| Wed | 8:00 AM – 1:30 PM, 2:30 PM – 5:00 PM |
| Thu | 8:00 AM – 1:30 PM, 2:30 PM – 5:00 PM |
| Fri | 8:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Move-in permit
Move-in permits are part of the building-management process, but one tenant reported arriving before the permit was ready.
Service charges
Service charges are repeatedly mentioned in relation to invoices, payment records, approvals and requests for financial transparency.
Common Concerns
Poor Communication
Many residents report unanswered calls and emails, delayed replies and difficulty reaching a responsible manager.
Maintenance Delays
Reviews describe unresolved leaks, air-conditioning failures, pest problems and lifts reportedly out of service for two years.
Move Delays
Move-in and move-out approvals can become difficult, with one resident unable to move furniture over a weekend.
Transparency Issues
An Owners Committee reported that requested financial documents and service-charge breakdowns had not been provided.
Safety Concerns
Some reviews raise concerns about access control, alarm alerts and weak supervision of security staff.
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The Bottom Line
Stratum Owners Association Management handles the practical administration of residential buildings and owners’ associations in Barsha Heights and elsewhere in Dubai. Customers use it for NOCs, fit-out requests, service-charge matters and move-in or move-out approvals. The strongest reviews describe staff guiding residents through a faulty app, coordinating with facilities teams, resolving complaints quickly and delivering urgent NOCs under tight deadlines.
The experience is highly inconsistent across buildings. Several residents and owners say calls and emails go unanswered, while others describe fast, action-oriented support. That difference appears important: the positive feedback often credits a specific interaction, whereas the negative reviews describe repeated system-wide problems.
Maintenance and building operations are the main caution. Reviews mention unresolved leaks, poor air-conditioning, cockroaches linked to ignored corridor-garbage complaints, weak cleaning and security supervision, recurring alarms and lifts reportedly not working for two years. An Owners Committee also says financial documents and service-charge breakdowns remained outstanding.
If you need an NOC or moving approval, start early, keep payment receipts and confirm every approval in writing. Weekend timing can be especially awkward, with one resident’s furniture stuck until the office reopened.