Cat care
Cats are often returned calm, including long-haired cats with mats that need a neat trim.
Sugar Paws Pet Salon L.L.C
Liwan
Sugar Paws Pet Salon is a cat-and-dog grooming business in Liwan, with reviews highlighting careful handling of nervous pets, long-haired cat trims and full grooming for dogs. Customers also mention a small retail area for treats, toys, bowls and other pet supplies, plus loyalty discounts for repeat visits.
Reputation Score
4.6
★★★★★
163 ratings
Source: Google Maps
The Good Stuff
Gentle handling
Several reviews describe nervous, sensitive or previously traumatised pets leaving calm rather than panicked.
Detailed grooming
A Keeshond owner praised the team for taking the time needed for a difficult deep de-shedding job.
Clear results
Customers say groomers listen to requested cuts and deliver a clean, polished finish for both dogs and cats.
Clean setting
Reviews describe the salon as spotless, fresh-smelling and well maintained.
Retail corner
The salon also stocks practical pet supplies, including food, treats, toys, bowls and accessories.
Repeat discounts
A loyalty programme gives repeat customers discounts on grooming visits.
Tips for a Better Visit
Ask first. Before booking, ask whether vaccination proof is required and how it should be sent; one walk-in was not told in advance.
Book ahead. Use the online booking system if possible; one first-time visitor found it smooth and had no wait.
Confirm sanitation. Given repeated historical ringworm reports, ask how tools, tables and rooms are sanitised before leaving your pet.
Ask about staying. If your dog settles better with you nearby, ask whether you can stay in the grooming room; one customer was allowed to do so.
Check discounts. Ask about the loyalty programme if you expect repeat visits, as a review says it provides discounts.
Clarify package. Confirm exactly what your chosen grooming package includes, since one customer said only a bath was completed.
Plan the visit
Practical details
Ahmad Mohd Saif bin Shaffar Building - Shop No. 2
Wadi Al Safa 5 - Dubai Land Residence Complex, Dubai
| Mon | 11:00 AM – 8:00 PM |
| Tue | 11:00 AM – 8:00 PM |
| Wed | 11:00 AM – 8:00 PM |
| Thu | 11:00 AM – 8:00 PM |
| Fri | 11:00 AM – 8:00 PM |
| Sat | 11:00 AM – 8:00 PM |
| Sun | 11:00 AM – 8:00 PM |
Popular Mentions
Full Grooming
Reviews mention full grooming for dogs and cats, including careful attention to requested cuts.
Nail trimming
One customer booked nail trimming for a dog and appreciated being able to stay nearby during the session.
Doorstep service
A customer highlighted doorstep service as a favourite option, particularly useful for a cat with health troubles.
Common Concerns
Ringworm reports
Several cat owners reported ringworm after visits and raised concerns about tools, tables and room sanitation.
Hygiene concerns
Repeated historical reviews question whether grooming equipment and tables were sanitised thoroughly enough.
Proof communication
One walk-in customer was not told in advance to bring vaccination proof and found the reception conversation uncomfortable.
Service mismatch
One customer said a basic grooming booking appeared to result in only a bath, requiring the rest to be redone at home.
Retail pricing
One review found the pet supplies useful but somewhat expensive for a quick purchase.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
160 AED
service refund
“They offered me a refund of the service (160 AED) when I paid till now (850 AED)”Google review · December 2023
DXB
LOCAL
LOCAL
The Bottom Line
Sugar Paws Pet Salon in Liwan handles both cats and dogs, with reviews especially strong on cat grooming, full dog grooming and care for anxious pets. Customers bring long-haired cats for de-matting and neat trims, book full grooming packages for dogs, and use services such as nail trimming and doorstep grooming. Several owners say their pets returned calm, clean and smelling good, even after difficult previous experiences.
The salon has a welcoming, well-maintained setting, and one customer was allowed to stay in the grooming room while a nervous dog had its nails trimmed. Online booking was described as smooth, while walk-ins may need to wait and should clarify vaccination-proof requirements before arriving. A retail section sells items such as food, treats, toys, bowls and accessories; one review found these useful but a little pricey.
Repeat customers can ask about the loyalty programme and its discounts. There is also an important caution for cat owners. Multiple older reviews reported ringworm after grooming and questioned sanitation of tools, tables and rooms; the reviews are customer allegations rather than a confirmed finding here.
Ask directly about current cleaning procedures and confirm what your package includes, especially after one complaint that a basic grooming visit amounted only to a bath.