Fast Documents
Some customers received passports within one day, including one delivery completed urgently before travel.
Team Express Services LLC
Al Garhoud
Team Express Services LLC is a courier service in Al Garhoud handling domestic deliveries and important documents such as passports, bank cards and cheque books. Reviews show that some shipments arrive quickly, including next-day and same-day deliveries, while coordination can vary.
Reputation Score
4.0
★★★★☆
9,390 ratings
Source: Google Maps
The Good Stuff
Next-Day Delivery
A cheque picked up in Fujairah was delivered to DIP 1 the following day during a busy period.
Digital Process
One customer described the process as fully digital, quick and easy, with clear answers from the representative.
Tracking System
A business customer specifically praised the real-time tracking system for keeping them informed during domestic deliveries.
Polite Staff
Several reviews describe delivery representatives as polite, gentle and professional, including during a Sunday delivery.
Tips for a Better Visit
Confirm Timing. Confirm the delivery window and ask for a callback before setting aside a full day; one customer waited from 9am until afternoon.
Keep Flexibility. Do not assume the driver will follow the assigned slot; repeated rescheduling was reported even after availability was provided.
Plan Ahead. Build in extra time for passports and other urgent documents rather than relying on a promised same-day arrival.
Check Identification. Ask in advance which original ID is required for bank-card or passport handover, as customers reported delivery issues over Emirates ID verification.
Verify Location. Send the exact location pin and confirm the delivery point with the courier, since one customer was taken to a different location.
Plan the visit
Practical details
Rebat St
Umm Ramool, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Common Concerns
Missed Windows
Customers report drivers arriving outside agreed time slots or repeatedly rescheduling deliveries.
Poor Support
Phone support is repeatedly described as unreachable, with long holds, dropped calls and promised callbacks that never came.
Weak Updates
WhatsApp and phone channels sometimes fail to provide shipment timing, rider contact details or meaningful follow-up.
Unprofessional Drivers
Some customers describe drivers as rude, unhelpful or unwilling to follow the agreed delivery location and timing.
Tracking Problems
One review says the tracking system could not identify a collection using the supplied AWB.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
40 aed
courier door delivery
“I had to go in person today to collect it, why user should waste time after paying 40 aed for courier door delivery? Worst courier company I have encountered!”Google review · July 2026
DXB
LOCAL
LOCAL
The Bottom Line
Team Express Services LLC is a courier service in Al Garhoud handling domestic deliveries, passports, bank cards, cheque books and other important documents. The service is worth considering when the process runs smoothly: customers have reported a passport arriving within one day, a cheque moving from Fujairah to DIP 1 the next day, and a fully digital delivery process completed with a few clicks. There are also positive reports of same-day delivery, real-time tracking and courteous representatives.
One business review found the tracking system reassuring, while another customer said a Sunday delivery was handled politely. These experiences suggest the operation can be efficient for both personal and commercial shipments. The main caution is coordination.
Many recent reviews describe missed or changing delivery windows, drivers arriving without notice, and customer support that does not answer or fails to call back. Some people waited all day for important documents; others had to travel to collect parcels themselves. WhatsApp is not consistently useful, and one review says the AWB could not identify a collection in the tracking system.
If you use the service, confirm the delivery window, exact location and identification requirements in advance. For a passport, bank card or other time-sensitive shipment, leave a buffer rather than planning around a single promised arrival time.