Sleep testing
The showroom lets shoppers try the sleep experience and compare different TEMPUR products before choosing.
TEMPUR - Bed Quarter Company
Al Quoz
TEMPUR - Bed Quarter Company is a mattress store in Al Quoz where you can try different TEMPUR sleep feels, including the Pro Luxe SmartCool Firm mattress, and shop pillows or bed frames. Reviews point to knowledgeable showroom guidance, but after-sales response and pricing deserve careful checking.
Reputation Score
4.1
★★★★☆
127 ratings
Source: Google Maps
The Good Stuff
Helpful guidance
Several reviews describe patient, knowledgeable advice that helped shoppers match a mattress or pillow to their needs.
Motion isolation
One buyer found the mattress isolated movement well enough that getting up at night did not disturb their partner.
Comfortable pillows
The pillows received especially strong comfort feedback, including support for sleeping in different positions.
Exchange option
One mattress buyer was offered two exchanges and a full refund if the mattress did not suit them, and ultimately kept it.
Bed design
A customer specifically liked the design of the bed frames, alongside reporting on-time delivery.
Tips for a Better Visit
Try first. Spend time on the showroom sleep experience: one shopper disliked the memory-foam moulding feel and advised trying it.
Confirm exchanges. Ask for exchange and refund terms in writing; one buyer was offered two exchanges and a full refund if the mattress failed.
Get invoices. Have promised extras written on the invoice: one customer said free mattress covers were later disputed because they were not listed.
Ask discounts. Ask about promotions and discounts on older models; a review specifically recommends checking these offers.
Check support. Before buying an electric frame or chair, confirm the repair process and response channel because several service requests went unanswered.
Check delivery. If timing matters, confirm delivery expectations; one mattress review reported delivery within two days.
Plan the visit
Practical details
725 Sheikh Zayed Rd
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
TEMPUR Pro Luxe SmartCool Firm mattress
This mattress was praised for reducing morning body tightness and keeping a partner undisturbed through the night.
TEMPUR Symphony pillow
A customer described this pillow as cool and comfortable across different sleeping positions.
zero gravity bed
The zero-gravity bed was a higher-than-planned purchase for one customer, who praised the sales experience and product.
electric mattress frame
Electric frame repairs are mentioned in several service complaints, so confirm support arrangements before buying.
Common Concerns
High prices
Reviews repeatedly describe the mattresses and pillows as expensive, with one shopper calling the mattresses super expensive.
After-sales delays
Online ordering and after-sales support were reported to take a month, with incorrect contact numbers and no response.
Repair follow-up
Customers reported long waits for service visits, including nearly four months for a non-functioning reclining chair.
Refund disputes
A customer said repeated requests for a mattress refund were refused, despite the website's stated money-back guarantee.
Foam feel
One shopper disliked the memory-foam moulding feel and worried about sleeping hot, so testing the mattress is important.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
9100 dirhams
zero gravity bed
“Well done Fatima for taking my 9100 dirhams and giving me the amazing zero gravity bed”Google review · October 2025
15000 aed to 30000 aed
Tempur mattress
“Be aware as a Tempur mattress there in 180 goes from 15000 aed to 30000 aed so an extreme high price for a mattress versus the quality of the product and service offered”Google review · June 2020
DXB
LOCAL
LOCAL
The Bottom Line
TEMPUR - Bed Quarter Company is a mattress store in Al Quoz where you can test TEMPUR mattresses, compare pillows and bed frames, and try the showroom sleep experience before committing. Reviews specifically mention the TEMPUR Pro Luxe SmartCool Firm mattress, TEMPUR Symphony pillow and zero-gravity bed. That hands-on approach matters because TEMPUR’s memory-foam feel is distinctive: some shoppers loved the support, while another disliked the moulding sensation and worried about heat.
The strongest pattern is showroom advice. Customers describe staff as patient, knowledgeable and willing to explain the differences between mattresses, pillows and other sleep products. One buyer said a two-exchange and full-refund arrangement made the decision less daunting, while another reported delivery within two days.
Bed-frame design and motion isolation also stand out in the positive feedback; one couple said movement at night no longer disturbed the other sleeper. Budget carefully. Reviews call the products pricey, including a reported 15,000–30,000 AED range for a Tempur mattress in one size.
More importantly, after-sales experiences are mixed: customers reported unanswered repair requests, a month-long online ordering problem and a disputed mattress refund. Get exchange terms, promised extras and service contacts in writing before paying, and ask about discounts on older models.