Emergency care
A dog brought in urgently on Sunday received immediate assessment, required treatment and medication, then recovered well.
The City Vet Clinic - Al Warqa City Mall
Al Warqa
The City Vet Clinic in Al Warqa is a veterinary clinic for routine checkups, vaccinations and more involved treatment. Reviews also mention grooming, surgery and clear aftercare guidance, with a clean setting and staff who often take time to explain options.
Reputation Score
4.5
★★★★★
365 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Vets commonly explain diagnoses, treatment choices and aftercare; one consultation was followed by a detailed email summary.
Clean clinic
Visitors describe the Al Warqa branch as spotless, spacious, well-organized and maintained.
Gentle handling
Reviews describe calm, patient handling of cats and dogs, including pets recovering from serious illness or injury.
Long-term care
Some pet owners have stayed with the clinic for years, using it for checkups, weight-loss plans and difficult health problems.
Grooming service
Grooming is available alongside veterinary care; one long-term client says their cat returns looking and feeling good after gentle grooming.
Responsive messages
One puppy owner received quick WhatsApp replies and guidance when choosing treatment and vaccines.
Reasonable waiting
A first-time visitor found reception polite and the waiting time reasonable, which helps make routine visits smoother.
Tips for a Better Visit
Confirm costs. Ask for the full estimate and what it covers before treatment; one reviewer was surprised by the final vaccination bill.
Confirm vaccines. For vaccination visits, check before leaving that each requested annual vaccination was actually administered and recorded.
Request aftercare. Ask for written aftercare instructions; a visitor received a follow-up email summarising the consultation and next steps.
Message first. For treatment or vaccine questions, WhatsApp may be useful: one owner received quick replies and guidance before choosing.
Bring records. Keep your pet’s vaccination book available; staff once asked for a photo of it during an emergency consultation.
Clarify emergencies. If arriving with a critically injured animal, call ahead to confirm immediate assessment, availability and fees before travelling.
Plan the visit
Practical details
Mall
Al Warqa - Al Warqa'a Third, Dubai
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 8:00 AM – 9:00 PM |
| Sat | 8:00 AM – 9:00 PM |
| Sun | 8:00 AM – 9:00 PM |
Popular Mentions
Vaccinations
Routine vaccinations are a common reason pet owners visit, especially for dogs’ annual shots.
X-Ray
X-rays are mentioned for urgent injury checks, with one kitten’s scan reportedly completed in about 10 minutes.
Common Concerns
Expensive care
One review says medical services are expensive, so ask for a clear estimate before proceeding.
Emergency concern
A reviewer said a critically injured kitten was not assessed immediately and was directed elsewhere after payment was discussed.
Missed follow-up
A food complaint involving vomiting was reportedly escalated but received no clinic follow-up until the owner chased it.
Billing confusion
One vaccination visit ended with a higher-than-expected bill and a later request for additional payment.
Staff inconsistency
One older review found new training staff less caring with pets, despite an otherwise positive overall experience.
DXB
LOCAL
LOCAL
The Bottom Line
The City Vet Clinic in Al Warqa handles everyday pet care such as checkups, vaccinations and grooming, while reviews also describe surgery, X-rays and treatment for serious illnesses including parvovirus. The clinic is worth considering if you want vets who explain what they are looking for and support treatment with practical aftercare guidance. The strongest pattern is careful communication.
Visitors describe a clean, spacious and well-organized branch, reasonable waiting times, friendly reception and gentle handling of nervous cats and dogs. One emergency X-ray reportedly took about 10 minutes, and the owner later received a detailed email about the consultation. Grooming is another useful option for regular clients, with one cat owner praising the gentle service.
There are important caveats around cost and follow-up. One reviewer described medical services as expensive, while another was surprised by a higher vaccination bill and later payment request. A separate complaint says a food-related vomiting issue received no proactive follow-up.
Most seriously, one account describes a critically injured kitten not receiving immediate assessment, although another emergency review reports prompt Sunday treatment. Ask for a written estimate, confirm exactly which vaccines or treatments were completed, and clarify emergency intake before relying on the clinic in a crisis.