Complex Surgery
Reviews describe successful orthopedic, spinal, eye and TPLO surgeries, with some pets recovering after serious conditions.
The City Vet Clinic - Al Wasl Branch
Al Safa
The City Vet Clinic in Al Safa is a veterinary clinic for routine care, complex surgery and treatment of less-common pets such as turtles, birds and chinchillas. Reviews also highlight gentle grooming and dental work, making it a practical one-stop visit for both medical care and maintenance.
Reputation Score
4.4
★★★★☆
522 ratings
Source: Google Maps
The Good Stuff
Exotic Care
The clinic treats animals beyond cats and dogs, including a turtle, parrot, bunny and chinchilla.
Long-Term Care
Several owners report bringing pets here for years, including routine vaccinations, ongoing treatment and major surgeries.
Hospital Updates
During hospital stays, some owners received regular updates, photos and videos that helped them track their pet's recovery.
Gentle Grooming
Grooming reviews mention careful handling, cuddles and attention to keeping nervous pets comfortable.
Clean Facilities
Owners describe the clinic as clean and spacious, with a calm environment and pet food and product selection.
Tips for a Better Visit
Confirm Extras. Before treatment, ask which tests, sedation or medicines are included and get approval requirements in writing.
Check Follow-Up. For surgery, confirm the follow-up date, attending doctor and home-care instructions before leaving the clinic.
Verify Fasting. For scans or procedures, confirm fasting instructions directly with the clinic rather than relying on a single informal answer.
Ask Discounts. For expensive treatment, ask whether any discount options are available before paying the final bill.
Plan the visit
Practical details
Villa 881 Al Wasl Rd
Al Safa 2 - Al Safa, Dubai
| Mon | 7:00 AM – 9:00 PM |
| Tue | 7:00 AM – 9:00 PM |
| Wed | 7:00 AM – 9:00 PM |
| Thu | 7:00 AM – 9:00 PM |
| Fri | 7:00 AM – 9:00 PM |
| Sat | 7:00 AM – 9:00 PM |
| Sun | 7:00 AM – 9:00 PM |
Popular Mentions
tooth extraction and gummy clean
A review credits this dental treatment with making a cat's quality of life noticeably better.
annual vaccinations
Long-term cat owners mention using the clinic for recurring annual vaccinations alongside other treatment.
blood tests
Blood testing appears in reviews as part of diagnostic work, though one owner said the results were not received.
Common Concerns
Cost Clarity
One owner discovered extra eye-surgery charges only when collecting the dog, while another reported tests added without approval.
Front Desk
Reviews report unanswered calls, missing blood-test results and confusion around some bookings.
Follow-Up
Some owners experienced cancelled appointments, unavailable doctors and less follow-up guidance than expected after complex procedures.
Medication Costs
A long-term client said certain medications were very expensive, particularly when needed for life.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
over AED 1000
blood tests
“I paid over AED 1000 for these tests, but I never received the results”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
The City Vet Clinic’s Al Wasl Branch in Al Safa is used for everything from annual vaccinations and check-ups to complicated surgery. Reviews describe successful orthopedic work, including TPLO surgery, as well as treatment for serious anaemia, infections and other long-running problems. It is also one of the less usual Dubai clinics for exotic pets: customers mention care for a turtle, parrot, bunny and chinchilla.
The experience is often praised for its gentle handling and clean setting. Owners say hospitalised pets received regular photos and videos, while the grooming team helped nervous animals feel safe. Dental treatment is another specific option mentioned, including tooth extraction and gum cleaning.
The clinic also carries pet food, treats and other supplies. There is a clear administrative caution. Several reviews report mismatched estimates, tests or charges that were not clearly approved, unanswered calls, missing test results and cancelled follow-up appointments.
One owner also raised concerns about fasting instructions before an ultrasound. If your pet needs surgery, imaging or hospital care, confirm the full estimate, fasting requirements, named follow-up date and home-care instructions in writing. Pricing is not always low: one review mentions a 2,400 dhr surgery, while another reports paying over AED 1000 for blood tests.
Still, long-term clients regularly return for ongoing care and routine visits.