Gentle grooming
Grooming is repeatedly described as calm and gentle, including for a cat that was relaxed and happy afterward.
Mercy Veterinary Clinic عيادة ميرسي البيطرية
Al Safa
Mercy Veterinary Clinic is a small veterinary clinic in Al Safa, handling routine care such as vaccinations and treatment consultations. Customers especially mention gentle cat and dog grooming in a clean, quiet setting, including for sensitive pets.
Reputation Score
4.8
★★★★★
189 ratings
Source: Google Maps
The Good Stuff
Quiet setting
A reviewer found the grooming room clean and quiet, with only one pet present at a time—useful for easily stressed cats.
Clear explanations
Customers say vets explain diagnoses, treatment plans and next steps clearly, including during a cat leg-injury visit.
Regular follow-ups
One customer says the vets follow up regularly after treatment, rather than leaving care at the initial appointment.
Vaccine care
A customer brought two dogs for vaccines and said they were treated kindly and very well.
Emergency option
An older review mentions 24-hour emergency care and pet transport as additional options.
Tips for a Better Visit
Book ahead. Book grooming in advance where possible; a long-term customer specifically advises not hesitating to make appointments.
Request estimates. Ask for an itemised estimate before tests or medication, since reviews describe both reasonable prices and unexpectedly high bills.
Ask about tests. For a diagnostic visit, ask which tests are needed and what the plan includes; one review lists X-ray, ultrasound and blood tests.
Request quiet grooming. If your cat is easily stressed, ask whether a quiet one-pet-at-a-time grooming setup is available.
Confirm emergency. If you need urgent care or transport, confirm current availability first, as the 24-hour service mention comes from an older review.
Ask questions. Use the consultation to ask about nutrition and home care; customers say their questions were answered and advice was provided.
Plan the visit
Practical details
Al safa park complex
Al Safa First - Al Safa, Dubai
| Mon | 11:00 AM – 9:30 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 11:00 AM – 9:30 PM |
Popular Mentions
Dog grooming
Customers specifically mention satisfactory dog grooming and recommend it as a service.
Vaccinations
Reviews mention bringing dogs and cats for vaccinations as part of routine care.
Dietary supplements and foods
The clinic is also mentioned as a place to buy dietary supplements and pet food.
Common Concerns
Price variation
Pricing feedback is mixed: one customer reported a bill of AED 1,200 after a cat visit and called the charges excessive.
Busy periods
One reviewer found the clinic very busy, with one vet and an assistant handling the visit.
Hygiene allegation
One detailed review alleged the clinic was dirty and not sanitised; this conflicts with several other reviews praising cleanliness.
Care concern
One reviewer reported an alleged inappropriate gesture toward a cat during a nail trim and felt the response was insufficient.
Licence concern
One review questioned whether the clinic was authorised for surgery and overnight boarding, so confirm permissions for those services.
DXB
LOCAL
LOCAL
The Bottom Line
Mercy Veterinary Clinic is a small clinic in Al Safa where customers use the practice for veterinary consultations, vaccinations, treatment planning and grooming. The strongest pattern in the reviews is gentle handling: nervous cats and dogs are described as calmer during grooming, while vets are praised for explaining diagnoses and recovery steps clearly. Grooming is a particularly well-supported reason to visit.
Reviews cover both cat grooming and dog grooming, including a sensitive cat that stayed calm and happy afterwards and a quiet setup where one cat was the only pet in the room. For medical visits, customers mention vaccinations, injury assessment, follow-up care and detailed diagnostic plans involving X-rays, ultrasounds and blood tests. The clinic also sells dietary supplements and pet food.
There are useful caveats. Pricing feedback is not consistent: some customers call it fair or reasonable, while one reported a total bill of AED 1,200 after a vomiting episode and said medication alone cost AED 450. One review also raised serious concerns about hygiene, licensing for surgery or overnight boarding, and a grooming incident; these claims conflict with other reviews describing the clinic as clean and professional.
Ask for an itemised estimate and confirm any specialist, boarding or emergency arrangements before proceeding.