Authenticity
Customers repeatedly describe purchases as authentic, including a Gucci piece called “100% authentic” and an Hermès bag with complete inclusions.
THE CLOSET | Town Centre - Buying & Selling Authentic Luxury Brands Since 2010
Jumeirah
The Closet is a Jumeirah handbag shop for buying and consigning authentic pre-owned and brand-new luxury accessories. Reviews highlight well-described bags and shoes, including a Hermès bag with complete inclusions and a Louis Vuitton wallet delivered the next day.
Reputation Score
4.4
★★★★☆
465 ratings
Source: Google Maps
The Good Stuff
Condition
Several buyers say items exceeded their stated condition, including one marked “in good condition” that looked almost brand new.
Fast Delivery
Delivery can be impressively quick: one Louis Vuitton wallet arrived the next day, while another Dubai order arrived the same day.
International Shipping
International buyers report safe, speedy shipping, including a Bvlgari bag sent to the US in a matter of days.
Product Range
The shop carries both new and previously loved pieces across bags, shoes, jewellery and accessories, with different brands and styles.
Product Knowledge
One buyer found the quality-control guidance unusually detailed, including explanations of bag construction and leather origins.
Easy Buying
Reviews describe smooth online and in-store purchasing, with clear communication, easy payment methods and helpful product advice.
Tips for a Better Visit
Confirm Timelines. If consigning, ask for authentication and listing timelines in writing; one seller waited three weeks with no listing.
Check Fees. Before handing over shoes or bags, clarify sale commissions and return charges, as one seller reported a 300 AED return request.
Confirm Customs. For overseas orders, confirm whether you accept your country’s customs fees before shipping; support checked this with one international buyer.
Request Inclusions. When buying a luxury bag, ask what comes with it: one Hermès buyer specifically valued receiving complete inclusions.
Inspect Packaging. If presentation matters, ask about packaging when an item lacks its original box; one buyer wanted nicer packaging in that situation.
Plan the visit
Practical details
Town Centre - Jumeirah Beach Rd
Jumeirah - Jumeirah 1, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Consignment Delays
Some sellers report long waits before authentication or listing; one bag was still unlisted after three weeks.
Poor Follow-Up
A seller said it took 10 or more calls to get a response and that sale confirmation did not arrive after bank details were sent.
Return Charges
One seller alleged that after a month without money or shoes, the shop requested AED 300 to return the shoes.
Selective Resale
A customer said the shop refused to resell a bag they had bought there after using it twice.
Mixed Service
Although many reviews praise the welcome, one repeat visitor found staff unfriendly and said it reduced their desire to buy.
DXB
LOCAL
LOCAL
The Bottom Line
The Closet in Jumeirah is a buying-and-selling destination for pre-loved and brand-new luxury accessories. Customers mention finding specific pieces such as Louis Vuitton wallets, Hermès bags, Gucci items and Bvlgari bags, often at prices they considered affordable. Several buyers were pleased with condition descriptions, including an item labelled “in good condition” that looked almost brand new, while an Hermès purchase arrived with complete inclusions.
Buying experiences are generally described as smooth, with examples of same-day or next-day Dubai delivery and carefully packed international orders. One Bvlgari bag reached the US in a matter of days, and another customer said support checked their willingness to pay customs fees before shipping. Product explanations can also be detailed, extending to how bags are made and where leather comes from.
Selling is less consistent. Some consignors praise fast, on-the-spot authentication and fair pricing, but others report long waits before authentication or listing, unanswered calls and delayed sale follow-up. One review alleges a 300 AED charge to retrieve shoes, while another says a previously purchased bag was refused for resale.
If consigning, confirm timelines, commission and return terms before handing over valuable items. For purchases, ask about condition, inclusions and packaging.