European Focus
Customers bring BMWs, Mercedes, Audis, Porsches, Range Rovers and other European cars for specialist repairs.
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Al Quoz
The Gearbox is an auto repair and maintenance garage in Al Quoz, focused on German and European cars. Reviews mention quick Audi gearbox repairs, Porsche transmission work and same-day servicing, with a comfortable waiting area for customers.
Reputation Score
4.4
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641 ratings
Source: Google Maps
The Good Stuff
Fast Repairs
One customer received a part from Germany within days and had the repair completed in under an hour.
Parts Choice
For a BMW suspension issue, the garage offered a choice between original and aftermarket parts, with negotiable pricing.
Clear Updates
Reviews describe regular calls, WhatsApp messages, photos and videos showing repair progress.
Comfortable Waiting
The reception area is described as comfortable, with free WiFi, cappuccino and a spacious lounge.
Recovery Service
A customer reported that a recovery truck arrived within an hour and the car was returned serviced and washed.
Tips for a Better Visit
Confirm Scope. Before approving extra work, ask which repairs are urgent and which can wait; one review says some items could last another six months.
Compare Parts. For suspension work, ask for both original and aftermarket options and compare the prices before choosing.
Request Proof. Ask for photos of removed parts and repair progress; a customer received pictures of the parts and work as reassurance.
Check Handover. Inspect the car carefully before leaving, especially after engine or gasket work, because one customer reported smoke within two kilometres.
Ask Timing. If you need same-day service, confirm the promised completion time in advance; one customer specifically requested it.
Plan the visit
Practical details
70 16D St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 9:00 AM โ 6:00 PM |
| Tue | 9:00 AM โ 6:00 PM |
| Wed | 9:00 AM โ 6:00 PM |
| Thu | 9:00 AM โ 6:00 PM |
| Fri | 9:00 AM โ 6:00 PM |
| Sat | 9:00 AM โ 6:00 PM |
| Sun | 9:00 AM โ 6:00 PM |
Popular Mentions
Audi gearbox
A customer said their Audi gearbox was fixed very quickly.
Aisin gearbox maintenance
A Mini owner praised the advice received about Aisin gearbox maintenance.
replacement of the transmission part of my Porsche Cayenne
A Porsche Cayenne transmission part was replaced in two days, according to one review.
bumper paint job, touch-up, and polishing
A Range Rover Velar received bumper paintwork, touch-up and polishing over three days.
compressor belt, alternator
An Audi A3 engine-belt repair included replacing the compressor belt and alternator.
Common Concerns
Repeat Failures
One customer reported a breakdown the day after a three-week repair, followed by further starting problems and repeat towing.
Long Delays
Some reviews describe cars being kept for weeks or months while repairs and parts remained unresolved.
Quality Concerns
A customer said the car began smoking within two kilometres of collection after service and gasket work.
Higher Pricing
One review says service pricing was above the market rate, although still below dealer workshop prices.
Communication Gaps
Several dissatisfied customers reported difficulty reaching management and receiving promised callbacks or updates.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
2200 aed
major service
“I took my car to them for repair and service and i paid 2200 aed for major service”Google review ยท May 2025
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LOCAL
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The Bottom Line
The Gearbox is a German and European-car repair garage in Al Quoz. Customers use it for work ranging from Audi gearbox repairs and Porsche transmission parts to Mini sunroof faults, BMW suspension issues and routine servicing. That breadth, plus reported recovery support, makes it worth considering when a specialist workshop is more useful than a general garage.
The strongest reviews focus on speed and communication. One customer received a part from Germany and had the repair completed in under an hour; others mention same-day servicing, regular updates and photos of repair work. The waiting area is a genuine practical extra, with free WiFi, cappuccino and a spacious lounge, while another customer had a recovery truck dispatched within an hour and the car returned washed.
The picture is not consistently smooth. Several customers describe long delays, difficulty reaching management, repeat breakdowns and work that was not resolved properly. One car reportedly broke down on Al Khail Road the day after a three-week repair, while another began smoking within two kilometres of collection.
Pricing is also mixed: reviews call it fair or negotiable, but one customer paid above market rates. Confirm the scope, parts, timeline and handover condition in writing before authorising work.